Marketing and Events Intern
Job Summary
We are seeking a proactive Marketing and Event Intern to support our fast-growing consultancy and investment firm. The role involves managing client inquiries, assisting with event logistics, and maintaining organized databases. This is an excellent opportunity for candidates to gain hands-on experience in a dynamic and professional team environment.
Responsibilities
- Manage client inquiries via WhatsApp and social media
- Support webinar operations (Zoom setup, chat management)
- Coordinate on-site event logistics and guest registration
- Maintain attendee databases and contact lists
- Prepare event materials and collect feedback
Required Skills
- Proficiency in English and Mandarin
- Familiarity with Zoom and Google Meet
- Proactive and detail-oriented
- Currently pursuing a relevant Diploma or Degree
- Strong team collaboration skills
Job Details
### What You’ll Be Doing | 工作内容：
**A. Outreach & Client Support (外联与客户支持)**
- Reminder Calls: Make reminder calls to invited guests for upcoming company webinars. (致电受邀嘉宾，提醒他们参加我们即将举行的线上研讨会。)
- Inquiry Management: Respond promptly and professionally to client enquiries via WhatsApp and social media DMs. (负责及时且专业地回复客户在 WhatsApp 以及社交媒体私信上的咨询。)
- Client Onboarding & Follow-ups: Assist with new client onboarding processes and execute post-event follow-up activities. (协助新客户的入驻对接流程，并执行活动后的跟进与联系工作。)
- Database Maintenance: Keep contact lists and attendee records systematically updated. (系统化地更新并维护客户联系人列表和参会人员记录。)
**B. Events & Workshops (活动与工作坊统筹)**
- On-site Assistance: Provide on-site support at physical events and workshops, including setup, registration, and guest support. (协助实体活动与工作坊的现场工作——包括场地布置、签到登记以及嘉宾接待支持。)
- Webinar Tech Support: Support webinar technical operations, such as Zoom setup, admitting participants, and managing the chat box. (负责线上研讨会的技术支持——如 Zoom 软件设置、批准参与者入会以及维护聊天室秩序。)
- Material Preparation: Help prepare and organize necessary event materials, including name tags, presentation slides, and handouts. (协助准备和整理活动所需材料——如名牌、演讲简报、讲义及相关宣传资料。)
- Feedback Collection: Collect attendee feedback and conduct post-event surveys for continuous improvement. (负责收集参会人员反馈，并执行活动后的问卷调查，以协助优化后续活动。)
### Requirements
- Education: Currently pursuing or possessing a Diploma/Degree in Marketing, Mass Communication, Business Administration, Event Management, or any related field. (目前正修读或持有 市场营销、大众传播、工商管理、活动管理 或任何相关领域的文凭/学位。)
- Communication Skills: Good communication skills in English and Mandarin (both written and spoken) to handle inquiries and interact with guests. (具备良好的中英文沟通与书写能力，以便处理客户咨询与嘉宾互动。)
- Tech-Savvy: Familiar with social media platforms and basic online meeting tools (e.g., Zoom, Google Meet). (熟悉社交媒体平台以及基础在线会议工具的操作，如 Zoom 和 Google Meet。)
- Attributes: Proactive, detail-oriented, with a willing-to-learn attitude and a strong team-player mindset. (工作积极主动、注重细节、具备良好的学习态度和强烈的团队合作精神。)
- Flexibility: Willing to assist in both digital (webinars) and physical on-site events when required. (愿意根据需要，同时协助线上（研讨会）与线下的实体活动。)