Solutions Consultant
Job Summary
Verdant Solar is looking for a dynamic Solutions Consultant to manage the end-to-end sales process for residential solar projects in Selangor. The role involves converting company-provided leads, providing expert solar energy consultations, and ensuring high levels of customer satisfaction. You will be responsible for tracking financial milestones and collaborating with the team to deliver sustainable energy solutions.
Responsibilities
- Manage and convert company-generated sales leads
- Oversee end-to-end sales and customer handover process
- Provide expert consultations on solar energy solutions
- Monitor project payment and financial milestones
Required Skills
- Consultative selling experience
- Fluent in English, Malay, and Mandarin
- Strong communication and customer service skills
- Proactive, goal-oriented mindset
Job Details
What You'll Do:
- Lead Management: Effectively manage and convert company-generated leads assigned daily.
- End-to-End Sales: Take full ownership of the sales process from lead assignment to final customer handover.
- Expert Consultation: Provide tailored solar solutions by understanding the specific energy needs of potential clients.
- Relationship Building: Foster strong customer relationships and ensure satisfaction through thorough follow-ups and service excellence.
- Pipeline Coordination: Collaborate with the team for smooth post-sale transitions.
- Financial Milestone Tracking: Monitor and follow up on project payment milestones (Deposit, 70% pre-installation, and 30% post-completion), ensuring smooth project progression and alignment with commission payouts.
Requirements:
- Bachelor's degree in Business, Engineering or any related field is preferable.
- Excellent written and spoken proficiency in both English and Malay.
- Ability to converse fluently in Mandarin is required, as the role involves managing and presenting solar proposals to our diverse client base.
- Proven experience in Consultative Selling, including identifying customer needs and recommending tailored solutions.
- Strong customer service and customer satisfaction mindset, displaying a commitment to delivering exceptional experiences.
- Excellent communication skills essential for presenting technical solutions and building long-term client relationships.
- Proactive, goal-oriented, and self-motivated with the ability to consistently meet and exceed sales targets.
- Familiarity with the solar energy or renewable energy industry knowledge is an added advantage.
Benefits:
- Attractive commission potential (earn up to 5 figures)
- Twice-yearly bonus
- Company-Sponsored Annual Trip
- 18 days Annual Leave
- Birthday Leave + Wedding Leave
- VerdantFlex Benefits (covers dental, optical, travel, fitness gadgets, etc.)
- Medical & Insurance Coverage (hospitalization, outpatient, annual health check)
- EV Purchase Subsidy
- Gym/Sports Subsidy