Retail Sales Promoter
Job Summary
The Retail Promoter is responsible for delivering outstanding customer service, driving sales conversion, and maintaining product display standards. This role involves representing the brand in retail stores, creating positive first impressions, and ensuring customers understand product benefits. The position requires proactive engagement and adherence to merchandising guidelines.
Responsibilities
- Greet customers and introduce product features
- Drive sales via recommendations and upselling
- Maintain neat product displays and stock levels
- Conduct product sampling and demonstrations
- Report daily sales and customer feedback
Required Skills
- Prior retail or sales experience
- Strong communication skills
- Ability to work shifts and weekends
- Physical stamina for standing
- Fluent in English/BM; Mandarin is a plus
Job Details
Position: Retail Promoter
Contract Type: Freelance/Full-Time/Part-Time
Industry: FMCG / Snacks / Gifting
Key Responsibilities
Sales & Customer Engagement
- Greet customers, introduce products, and explain key features and benefits.
- Drive sales through product recommendations, upselling, and sampling (where applicable).
- Maintain excellent customer service and ensure a positive brand experience.
Merchandising & Outlet Presentation
- Ensure shelves and displays are neat, fully stocked, and aligned with planogram.
- Perform daily stock checks and communicate replenishment needs.
- Maintain cleanliness and visual merchandising standards at all times.
Sampling & Demos (if applicable)
- Conduct product sampling safely and hygienically.
- Track sampling quantities and customer responses.
Reporting
- Record daily sales and customer feedback.
- Report stock levels, issues, and competitor activities.
Operational Duties
- Set up and pack down booth displays for events.
- Comply with retailer SOPs and brand guidelines.
Requirements
- Experience as a promoter, retail assistant, or front-line sales (preferred but not required).
- Friendly, proactive, and comfortable engaging with customers.
- Able to work shifts, weekends, and public holidays.
- Physically fit to stand long hours.
- Good communication skills in English/BM; Mandarin is an advantage.