Gown Rental Sales Assistant
Job Summary
Join our gown rental team to assist customers in finding the perfect attire for special events. You will be responsible for managing appointments, providing styling advice during fittings, and maintaining the boutique's aesthetic. This role offers an opportunity to grow within the bridal and fashion industry.
Responsibilities
- Manage customer enquiries and appointments
- Assist with gown fittings and styling
- Maintain showroom cleanliness and gown inventory
- Process orders and support daily shop operations
Required Skills
- Customer service orientation
- Strong communication skills
- Attention to detail
- Basic computer/system entry proficiency
Job Details
Job Responsibilities:
- Serve walk-in customers and assist with gown rental enquiries
- Reply to customer enquiries via WhatsApp and other online platforms
- Arrange customer appointments for gown viewing and fitting sessions
- Help customers choose suitable gowns based on their needs, event, and preference
- Assist customers during gown fitting and try-on sessions
- Keep gowns clean, neat, and properly arranged
- Maintain the overall tidiness and presentation of the showroom
- Follow up with customers regarding appointments, bookings, and order details
- Enter confirmed orders into the company system
- Support daily shop operations as required
Working Hours:
- Monday to Sunday
- 11:00am to 7:00pm
- 1 off day per week
Requirements:
- Friendly, patient, and customer-service oriented
- Responsible, attention to details, and willing to learn
- Able to communicate well with customers
- Basic computer/system entry skills
- Experience in retail, bridal, fashion, sales, or customer service is an advantage
- Fresh graduates are welcome to apply
- Training will be provided