Inside Sales Representative

Key Responsibilities: Procurement & Tender Monitoring • Monitor government procurement portals daily (MyProcurement, eProcurement, agency-specific portals) for new tender notices, RFQs, and quotation opportunities. • Track and log all relevant procurement activities into the pipeline register. • Alert the Tender Coordinator and Sales Manager of high-value or time-sensitive opportunities immediately. • Maintain an up-to-date calendar of tender closing dates and pre-qualification deadlines. Lead Generation & Outreach • Conduct outbound prospecting via phone, email, and LinkedIn to identify and develop new accounts. • Qualify inbound and outbound leads against defined criteria before routing to Account Managers. • Research target accounts—understanding their ICT infrastructure, budgets, pain points, and procurement cycles. • Build an active prospect database and ensure CRM records are current and accurate. Sales Pipeline Support • Schedule product demonstrations, site visits, and introductory meetings for Account Managers and Pre-Sales Engineers. • Prepare and distribute standard sales collateral, capability statements, and product datasheets. • Prepare and process quotation requests—ensuring accuracy in pricing, product specifications, and delivery terms. • Coordinate with Pre-Sales Engineers and vendors to obtain technical details required to complete quotations. • Maintain a quotation log tracking requests, submission dates, and follow-up status. • Assist in the preparation of cover letters and non-technical proposal sections. • Follow up on submitted quotations and proposals to obtain status updates and push for conversion. Reporting & Administration • Submit a weekly lead generation and portal monitoring summary. • Track personal KPIs including leads generated, calls made, meetings scheduled, and opportunities created. • Participate in weekly Sales and Pre-Sales team reviews. Requirements: Education & Experience • Diploma or Bachelor's Degree in Business, Marketing, IT, or a related field. • Fresh graduates are encouraged to apply. • Prior internship or part-time experience in sales, customer service, or procurement monitoring is an advantage. Skills & Competencies • Comfortable making outbound calls and conducting professional email communication in Bahasa Malaysia and English. • Familiarity with government procurement portals (MyProcurement, eProcurement) is a strong advantage. • Proficient in Microsoft Office (Word, Excel, Outlook). • Organised, detail-oriented, and able to manage multiple priorities simultaneously. • Self-motivated with a positive attitude and resilience. • Ability to work independently and contribute actively within a team. Personal Attributes • Hungry to learn and grow in a B2B technology sales environment. • Proactive—identifies opportunities without being told. • Communicates clearly and confidently, both written and verbal. • High integrity—represents the company professionally.