Operations Manager
Job Summary
The Operations Manager is responsible for overseeing daily company operations across retail, warehouse, and e-commerce departments. This role involves developing strategic workflows, managing inventory, and ensuring high performance through effective team leadership. The position focuses on operational efficiency, SOP implementation, and problem-solving to support overall business growth.
Responsibilities
- Manage daily operations across multiple departments
- Develop and implement SOPs and workflows
- Monitor staff performance and operational efficiency
- Oversee inventory control and stock movement
- Lead and motivate cross-functional teams
Required Skills
- Bachelor’s Degree in Business or Management
- Strong leadership and communication skills
- Operational management and workflow planning
- Problem-solving and decision-making abilities
- 3-5 years of relevant experience
Job Details
Job Responsibilities
- Manage and oversee overall daily operations of the company
- Ensure smooth coordination between retail, warehouse, e-commerce, and customer service departments
- Develop and implement operational strategies, SOPs, and workflow improvements
- Monitor staff performance, productivity, and operational efficiency
- Plan and manage inventory control, stock movement, and operational planning
- Prepare operational reports, performance analysis, and updates for management
- Ensure company policies and procedures are followed by all departments
- Handle operational issues, problem-solving, and decision-making effectively
- Support business growth and ensure operational targets are achieved
- Lead and motivate teams to maintain high performance and professionalism
Job Requirements
- Bachelor’s Degree in Business Administration, Management, or related field
- Strong leadership, management, and communication skills
- Excellent problem-solving and decision-making abilities
- Responsible, organized, and able to manage multiple departments
- Good knowledge of operational management and workflow planning
- Experience in retail or fashion industry is an advantage
- Minimum 3–5 years of relevant working experience preferred