Sales Consultant
Job Summary
Welcome and assist customers by understanding their needs and recommending suitable products while driving store sales performance. Process POS transactions accurately and maintain store standards including visual merchandising and inventory management. Deliver excellent customer service and support daily store operations in a fast-paced retail environment.
Responsibilities
- Welcome customers and recommend suitable products
- Drive sales performance through effective selling and upselling
- Maintain store standards and visual merchandising
- Process POS transactions and support online orders
- Handle customer enquiries and inventory management
Required Skills
- Minimum SPM or O-Level qualification
- Retail or sales experience is an advantage
- Passion for motorcycles and riding gear
- Good communication in English, Bahasa and Mandarin
- Experience with Shopify POS or e-commerce is a bonus
Job Details
Welcome and assist customers by understanding their needs and recommending suitable products through strong product knowledge. Drive sales performance through effective selling techniques, upselling, and proactive customer follow-ups. Maintain store standards, including visual merchandising, product displays, cleanliness, and overall organisation. Process POS transactions accurately and support online orders, marketplace fulfilment, and promotional campaigns. Deliver excellent customer service, handle enquiries and feedback professionally, and assist with daily store operations and inventory management.
Requirements:
Minimum SPM, O-Level, or equivalent qualification; diploma or degree holders are preferred.
Able to work a 6-day week, including weekends and public holidays (with additional pay where applicable).
Previous retail or sales experience is an advantage; a passion for motorcycles and riding gear is a plus.
Good communication skills in English, Bahasa and Mandarin; proficiency in additional languages is an advantage.
Friendly, energetic, detail-oriented, and a strong team player who thrives in a fast-paced retail environment.
Willing to relocate where required and adapt to operational needs; experience with Shopify POS or e-commerce platforms is a bonus.