In House Rider

Requirements Responsibilities Delivery & On-Road Operations - Complete scheduled local deliveries and pickups using own vehicle while following planned routes and adjusting for traffic or weather. - Confirm handovers with customers, record proof of delivery, and escalate any missing or damaged items promptly. - Keep accurate logs using our mobile Whatapps app or Inhouse Apps and report route issues to the operations lead. Bike Care & Safety - Perform pre-ride safety checks and basic maintenance such as tyre pressure, lights, and fluid levels before each shift. - Report mechanical faults clearly and arrange timely repairs to avoid downtime. - Follow PPE and road safety rules at all times and maintain a clean. Customer Experience & Events Support - Act as a friendly brand representative during deliveries and at events, handling customer questions professionally. - Assist the events team with setup, on-site logistics, and packdown tasks during community rides and pop-ups. - Support simple social content by taking short photos or notes and passing them to the marketing team. Requirements Qualifications & Experience - Open to candidates with approximately 0 years of formal experience; we welcome fresh starters with a willingness to learn. - Possess a valid Motorcycle/Car licence appropriate for the vehicle you will ride and a good driving record. - Available to work flexible hours including weekends for events and occasional early starts. Hard Skills & Knowledge - Map reading and basic route planning to choose efficient paths and adapt on the go. - Safe driving habits and a proven good driving record to ensure reliable deliveries. - Time management and logistics planning to meet schedules and handle multiple tasks each shift. - Basic troubleshooting and quality control to spot and report issues with goods. Soft Skills & Qualities - Customer service focus, polite communication, and a calm approach when resolving on-road or delivery queries. - Multitasking ability to balance deliveries, event duties, and simple admin without losing attention to detail. - Dependability, punctuality, and a team mindset to support colleagues during busy periods. - Willingness to help with light social media content and share timely notes to improve our online presence.