Admin Receptionist
Job Summary
We are seeking a friendly and organised Administrative Receptionist to be the welcoming face of our sports club. You will manage the front desk, handle court bookings, and assist with events in a relaxed environment. The role offers a great learning experience with free court time and opportunities to grow with our team.
Responsibilities
- Welcome players and guests at the front desk
- Manage court bookings, coaching sessions, and events via Playtomic
- Handle enquiries and process payments for bookings and equipment
- Maintain booking records, member lists, and daily sales
- Assist in preparing for tournaments and community events
Required Skills
- Good spoken and written English & Malay
- Friendly, confident communication skills
- Organised with basic computer and phone app proficiency
- Previous reception or customer service experience (preferred)
- Available to work shifts including evenings and weekends
Job Details
What you'll do
- Welcome players and guests, and check them in for their bookings
- Manage court bookings, coaching sessions and social events (via Playtomic)
- Answer enquiries by phone, WhatsApp and Instagram
- Take payments for court bookings, equipment rental and the pro shop
- Keep booking records, member lists and daily sales up to date
- Help prepare for tournaments, socials and community events
- Keep the front desk and reception area tidy and welcoming
What we offer
- A great learning experience working alongside a well-experienced international team in the sports and hospitality industry
- The chance to be part of a new and growing club from the start
- Free court time to learn and play padel
- Location: Kota Jail (Mantera), Jalan Ayer Molek, Johor Bahru
Requirements
What we're looking for
- Good spoken and written English & Malay
- Friendly, confident and comfortable talking to people
- Organised, reliable and good with basic computer and phone apps
- Previous reception, customer service or admin experience is a plus, but not required: we'll train you
- Interest in sports or fitness is a bonus
- Able to work shifts, including some evenings and weekends