Area Manager
Job Summary
Area Manager is responsible for overseeing a group of 3-5 branches, coaching store supervisors, tracking sales and inventory, and ensuring each branch meets its targets. The role offers on-the-job training, employee benefits, and requires multi-outlet retail management experience. Candidates must possess good communication skills in Malay and English, along with a driving license and own transport.
Responsibilities
- Track sales, gross profit and repair conversion
- Visit every branch weekly and coach store supervisors
- Plan manpower and train new joiners
- Handle escalated customer complaints
- Check cash, stock and daily closing
Required Skills
- 2+ years retail/chain supervisor or manager experience
- Comfortable reading sales and stock numbers
- Driving licence and own transport
- Good spoken Malay and English
- Calm under pressure and fair with people
Job Details
About the role
Look after a group of 3–5 branches. You'll visit every shop each week, coach the store supervisors, and make sure each branch hits its targets the right way — with happy customers and tidy records.
What you'll do
- Track sales, gross profit and repair conversion for each branch.
- Visit every branch weekly and coach the store supervisors.
- Plan manpower across your branches and train new joiners.
- Handle escalated customer complaints calmly and fairly.
- Check cash, stock and daily closing, and follow up on any gaps.
- Report your area's results to head office every month.
Why SPR
- Full on-the-job training — experienced or beginner, we'll get you up to speed.
- Work at the branch nearest you across Kuala Lumpur, Selangor or Putrajaya.
- A friendly bench team and a clear path from junior to senior.
- EPF, SOCSO and staff repair rates — a real job with a real team since 2015.
What we're looking for
- 2+ years as a supervisor or manager in retail or a chain business; multi-outlet experience preferred.
- Comfortable reading sales and stock numbers.
- Driving licence and own transport.
- Good spoken Malay and English; Mandarin is a plus.
- A coach, not a shouter — calm under pressure and fair with people.