Cotton Candy Sales Manager
Job Summary
This role involves managing a playful cotton candy pushkart to support educational events and hands-on learning experiences for children and families. The Sales Manager will scale on-ground snack offerings into a repeatable revenue stream, shaping daily operations and customer experience. Responsibilities include running live events, managing small teams, and driving on-site sales.
Responsibilities
- Manage daily pushkart operations and equipment safety
- Drive on-site sales and manage cash handling
- Recruit, train, and lead part-time event assistants
- Maintain inventory and sales records
Required Skills
- Minimum 2 years field experience in retail F&B or events
- Basic knowledge of food prep and POS systems
- Friendly communication and customer service skills
- Strong organizational and problem-solving abilities
Job Details
Responsibilities
Operations & Cart Management
- Run daily setup, safe handling of food equipment, and tidy pack-down so each event meets hygiene and safety standards.
- Dealing Counter Customers Managing Sales & Cash
- Manage stock levels, count ingredients, and reorder packaging to prevent shortages during events.
- Maintain basic equipment care and report faults so downtime is minimized.
- Keep clear records of sales and inventory for simple event reconciliation.
Sales & Merchandising
- Drive on-site sales through clear pricing, attractive product presentation, and friendly upsell techniques.
- Design simple promotions and time-limited offers to boost volume at key events.
- Collect customer feedback and relay insights to the team to improve flavours, packaging, and positioning.
- Use social posts and local contacts to announce pop-ups and increase footfall.
Team & Training
- Recruit, roster, and coach part-time assistants for event shifts so service stays consistent.
- Train staff on food prep, plating, and customer service procedures to maintain quality.
- Lead short briefings before each event to set roles, cash handling rules, and safety checks.
- Monitor team performance and provide constructive feedback after events.
Requirements
Qualifications & Experience
- Minimum 2 years of field experience in retail food service, mobile F&B, or events sales roles.
- Prefer diploma or equivalent in hospitality, business, or related field, or proven hands-on experience.
- Comfortable working flexible hours including weekends and school event schedules.
- Valid food handling certificate or willingness to obtain one is an advantage.
Hard Skills & Knowledge
- Practical knowledge of food preparation, packaging and presentation standards at small scale events.
- Familiarity with basic POS systems, cash handling, and simple sales reconciliation spreadsheets.
- Understanding of on-ground merchandising and product display for impulse purchases.
- Basic social media posting skills for event promotion and local customer engagement.
Soft Skills & Qualities
- Friendly communicator who enjoys talking with families and building rapport quickly.
- Organised planner who manages stock, shifts, and event logistics with attention to detail.
- Problem solver who stays calm under pressure and finds quick fixes during busy events.
- Reliable team leader who can train others and hold the team to consistent standards.