Operations Executive

Responsibilities: Coordinate and monitor customer orders from confirmation until final delivery. Ensure all job details, specifications, quantities, materials, deadlines and customer requirements are clearly understood before proceeding. Prepare and maintain job sheets, production schedules and job status records. Follow up closely with the design, production, purchasing and delivery teams to ensure jobs are completed on time. Identify potential delays or issues and take prompt action to resolve them. Qualifications: Minimum Diploma or equivalent qualification in Business Administration, Operations Management or a related field. Preferably 1–2 years of experience in operations, printing, advertising, production coordination or a similar role. Strong comprehension skills with the ability to understand instructions, job specifications and customer requirements clearly and accurately. Highly focused and detail-oriented, with the ability to identify discrepancies and minimise errors. Excellent organisational, coordination and follow-up skills; able to manage multiple jobs simultaneously. Proactive in seeking clarification when instructions are incomplete or unclear. Good communication skills and the ability to coordinate effectively with customers, designers, suppliers and production teams. Proficient in Microsoft Office, particularly Excel, Word and email communication. Responsible, disciplined, systematic and able to work independently with minimal supervision.