Admin & Receptionist
Job Summary
The Administrator cum Receptionist will manage the front desk, handle incoming communications, and ensure professional visitor interactions. This role also involves supporting office operations, maintaining inventory, and organizing meetings and administrative records. Candidates should possess strong communication skills, proficiency in Microsoft Office, and a detail-oriented approach.
Responsibilities
- Manage reception area and welcome visitors professionally
- Handle incoming phone calls, emails, and mail distribution
- Maintain office supplies and coordinate facility vendors
- Organize meeting logistics and administrative records
Required Skills
- Diploma in Business Admin or related field
- Proficient in Microsoft Office suite
- Clear communication in English and Bahasa Malaysia
- Organized, detail-focused, and professional
Job Details
Front desk & communication Welcome visitors, manage the reception area and ensure a professional first impression. Answer incoming phone calls and emails, log enquiries and route them to the right person or team promptly. Handle incoming and outgoing mail and courier items, record deliveries and ensure timely distribution. Prepare and format letters, meeting minutes, presentations and other correspondence as requested by management. Office operations & facilities Maintain office supplies inventory, place orders and track receipts to keep stock levels sufficient. Keep common areas and meeting rooms clean and presentable, and coordinate with vendors and maintenance when needed. Arrange meeting logistics including scheduling, room bookings, equipment setup and refreshments. Support company events and trainings with logistical coordination and on-the-day assistance. Administration & records Maintain organised, confidential company records and administrative databases with accurate data entry. Create and update reports, trackers and spreadsheets to support management decision making. Provide cross-departmental administrative support such as filing, document distribution and coordination tasks. Monitor office systems and maintain trackers to ensure smooth daily operations. Requirements Qualifications & Experience Diploma in Business Administration, Human Resource Management, Office Management or a related field. Previous office or receptionist experience is an advantage and will help you settle in quickly. Clear verbal and written communication in both English and Bahasa Malaysia. Comfortable interacting with visitors, suppliers and internal stakeholders in a professional manner. Hard Skills & Knowledge Proficient in Microsoft Word, Excel, PowerPoint and Outlook for daily tasks and reporting. Accurate data entry and basic record keeping skills to maintain company databases and trackers. Familiar with scheduling and room booking routines; basic inventory tracking experience is helpful. Good document formatting and minute-taking skills for meetings and presentations. Soft Skills & Qualities Organised and detail focused, able to manage multiple short tasks during the day. Friendly, approachable and professional at the front desk while maintaining confidentiality. Reliable and proactive, able to follow processes and escalate issues when needed. Team player who can support colleagues across departments and adapt to shifting priorities.