Customer Service Intern
Job Summary
Attracts potential and existing customers by answering product and service questions. Process orders, prepare correspondences and fulfil customer inquiries to ensure customer satisfaction. Assist inventory in preparing goods for customers.
Responsibilities
- Daily face to face interaction with customer at the counter
- Respond to customer inquiries, handle and resolve complaints
- Process orders, forms, applications and requests
- Answering phone calls and emails
- Assist inventory in preparing goods for customers
Required Skills
- Relevant diploma or degree in any fields
- Excellent communication skill, customer oriented and detailed oriented person
- Good in English, Bahasa and Chinese language
Job Details
Job Description
Daily face to face interaction with customer at the counter. Respond to customer inquiries, handle and resolve complaints. Process orders, forms, applications and requests. Answering phone calls and emails. Ensure profitable results in operating branch office. Assist inventory in preparing goods for customers.
Requirements
Relevant diploma or degree in any fields.
Excellent communication skill, customer oriented and detailed oriented person.
Good in English, Bahasa and Chinese language.