Ecommerce Admin Assistant
Job Summary
We are looking for a detail-oriented, highly organized, and proactive Ecommerce Admin Assistant to support our Catalog Manager. In this role, you will play a key part in keeping our product catalog accurate, updated, and well-structured, while helping streamline daily category operations. You will handle product listing, platform maintenance, campaigns and promotions management, as well as ad-hoc inventory tasks.
Responsibilities
- Manage product listings, research, and copywriting
- Perform platform maintenance and error auditing
- Setup campaigns, promotions, and bundles
- Conduct inventory cycle counts and stock audits
Required Skills
- 3+ years in e-commerce/inventory management
- Advanced Microsoft Excel skills
- Strong English and Bahasa Malaysia proficiency
- Extreme attention to detail and accuracy
Job Details
Responsibilities:
1. Product Listing
- Conduct product research & physical inspections to source all relevant info (Brand, SKUs, barcodes, specifications, pricing, images etc.)
- Write product-based copy based on search intent (titles, descriptions, buying guides, landing page copy, blogs, alt text, URLs, etc.)
- Ensure product-graphics meet internal guidelines before officially listing across all platforms
2. Platform Maintenance
- Conduct regular audits to resolve any site errors (duplicate SKUs, missing attributes, improper categorization, unresponsive page, etc.)
- Liaise with ground staff to ensure catalog data reflects actual stock levels, specifications, and ongoing promotional schedules
- Prepare weekly/monthly catalog performance reports, sales tracking spreadsheets, and presentations
3. Campaigns & Promotions Management
- Setup campaigns & promotions across platforms as requested by Manager (configure promo codes, bundle deals, flash sales, vouchers, etc.)
- Coordinate with Creatives for all relevant promotional content (banners, posters, shorts, storefront updates, etc.)
4. Ad-hoc inventory tasks
- Conduct regular cycle counts, physical inventory checks, and spot audits to reconcile system counts with actual warehouse stock
- Monitor stock thresholds, flag low-stock or slow-moving items, and assist procurement teams with purchase orders
- Identify, report, and resolve stock variances, missing items, damages, or delivery errors with suppliers and internal teams
Requirements:
- Minimum 3+ years experience in inventory management, e-commerce, merchandising (experience with Shopify is a strong plus)
- Advanced Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, data validation, conditional formatting, basic formulas)
- Strong written English & BM (Mandarin is a bonus)
- High attention to detail & accuracy with data entry.
- Good organizational & time-management skills with the ability to prioritize tasks independently
What The Ideal Candidate Looks Like:
- Extreme Accuracy & Attention to Detail
- Strong research instincts
- Ground-Level Pragmatism
- Impeccable personal organisation
- Independent Time Management
- Strong Commercial sense
What We Offer:
- Competitive Basic Salary
- Performance-based Incentives
- Opportunity for personal & career growth
- Supportive work environment with guidance & mentorship from experienced team members
- Stable, growing company with consistent work volume