Kitchen Assistant Service Crew
Job Summary
As a Kitchen Assistant cum Service Crew at Chef Aiden, Wyndham Suites KLCC, you will support smooth kitchen operations with food preparation and hygiene while delivering warm customer service at the front of house. You will develop practical culinary and guest-facing skills through on-the-job training in a dynamic hospitality environment. This role requires flexibility, dependability, and readiness to work shift schedules across 6 days a week.
Responsibilities
- Assist with ingredient preparation, food plating, and maintaining kitchen hygiene.
- Welcome guests, take orders, operate POS, and serve food and beverages.
- Monitor stock levels, rotate supplies, and support multi-outlet operations.
- Carry out opening and closing duties while adhering to safety standards.
Required Skills
- Certificate, Diploma, or Degree in F&B, Hospitality, Culinary Arts, or related field.
- Practical food prep skills and knowledge of hygiene and food handling standards.
- Ability to handle cash and POS transactions accurately.
- Fluent in Bahasa Malaysia and English with strong interpersonal and customer service skills.
Job Details
Role purpose As a Kitchen Assistant cum Service Crew you keep kitchen operations smooth and guests happy. You support cooks with prep work, keep food areas clean and safe, and serve customers when the front needs an extra pair of hands. Your Growth & Impact Develop practical kitchen skills through on-the-job training and regular feedback. Expand guest-facing experience by handling orders, serving, and POS basics. Build discipline in food safety and kitchen maintenance for future F&B roles. Gain responsibility quickly with clear performance goals and coaching.
Responsibilities
Kitchen Preparation & Hygiene
- Assist with ingredient prep such as washing, cutting, portioning and basic assembly to meet recipe and service needs.
- Maintain food safety and cleaning routines for worktops, utensils and storage areas at all times.
- Prepare, plate and serve food and beverages to company presentation and temperature standards.
- Support cooks during peak periods and keep workstations tidy between tasks to keep the kitchen running.
Front-of-House & Service
- Welcome guests, take orders and operate the POS to ensure accurate billing and smooth service.
- Serve dine-in, takeaway and pickup orders promptly and with care.
- Promote menu items courteously and assist with simple upselling when appropriate.
Operations, Stock & Multi-Outlet Support
- Monitor stock levels, help with replenishment and rotate supplies to minimise waste.
- Carry out opening and closing duties and report any maintenance issues to your supervisor.
- Provide flexible support across WynSports and WynSnow operations when scheduled.
Requirements
Qualifications & Experience
- Possess at least a Certificate, Diploma, Bachelor, Post Graduate or Professional Degree in F&B, Hospitality, Hotel, Business, Culinary Arts, Operations Management or a related field. Fresh graduates are encouraged to apply; on-the-job training and feedback will be provided.
- Around 1 year of experience in operations or kitchen work is advantageous but not mandatory.
- You must be willing to work at Wyndham Suites KLCC managed by I-City.
Hard Skills & Knowledge
- Practical food prep skills including safe knife handling, portioning and following simple recipes.
- Working knowledge of hygiene and safe food handling standards.
- Ability to handle cash and POS transactions accurately during shifts.
- Available to work 6 days a week including weekends and public holidays, on morning (9:30 AM - 5:30 PM) or afternoon (2:00 PM - 10:00 PM) shifts as rostered.
Soft Skills & Qualities
- Friendly, service-oriented and able to communicate clearly with guests and teammates.
- Flexible and ready to support multiple roles including food preparation, service and cleaning duties.
- Dependable, punctual and open to feedback as you learn on the job.
- Fluent in Bahasa Malaysia and English; ability to speak Mandarin is an added advantage.