Retail Supervisor
Job Summary
Ruma Home Sdn. Bhd. is hiring a Retail Supervisor for Kuantan City Mall to deliver excellent customer service and drive store sales growth. The role involves managing product displays, handling cashiering duties, and assisting with daily store operations. Candidates should have a positive attitude, be able to work shifts, and possess strong communication skills.
Responsibilities
- Deliver excellent customer service and product recommendations
- Support sales achievement and store sales growth
- Maintain product displays and overall store cleanliness
- Handle cashiering duties and cash transactions accurately
- Monitor store activities and support daily operations
Required Skills
- Minimum SPM qualification
- Malay and English communication skills
- Friendly and positive personality
- Independent and self-motivated
- Able to work shifts, weekends, and public holidays
Job Details
Deliver excellent customer service and provide product recommendations to customers
Support sales achievement and contribute to store sales growth
Maintain product displays, merchandising, and overall store cleanliness
Build strong rapport and positive relationships with customers
Handle cashiering duties and cash transactions accurately
Assist with daily store opening and closing procedures
Replenish and organize stock on shelves and in storage areas
Complete and maintain necessary paperwork and store records
Monitor store activities, track sales performance, and support daily operations
Attend to customer inquiries, feedback, and complaints professionally
Requirements
Minimum SPM qualification
Able to communicate in Malay and English (Mandarin is an added advantage)
Friendly, pleasant personality with a positive attitude
Independent, responsible, and self-motivated
Able to work shifts, weekends, and public holidays
No experience required – training will be provided
Fresh graduates are encouraged to apply