Sales Consultant Interior

Key responsibilities: - Qualify homeowner enquiries by understanding location, budget, property access, purchase readiness, decision-makers and the fit with our approved home-upgrade services. - Coordinate signed scope, confirmed drawings and finalized material selections to our Fifth Space project interior designer team and operation team. - To handover the result to customer Conduct focused consultations and recommend practical layouts, finishes and product specifications that balance appearance, everyday use and affordability. - Present curated kitchen cabinet and curtain/blind options. Recommend other home-upgrade categories only after company approval and technical clearance. - Prepare clear layout sketches, basic plans or elevations and concise material selections. Use approved modules and specification tiers rather than unlimited bespoke design revisions. - Prepare accurate, itemised quotations using the approved price book and verified survey information. Explain inclusions, exclusions, assumptions, payment terms, warranty and realistic delivery windows. - Follow up consistently, address customer objections, negotiate within authorised limits and close orders without unsupported promises or unnecessary discounting. - Keep CRM records current, including enquiry source, qualification, quote versions, customer decisions, follow-up dates, approvals and reasons for lost sales. - Work with the technical lead, customer coordinator and finance team to confirm feasibility, available delivery slots and payment milestones before order release. - Support customer issue resolution and aftercare. Seek referrals and feedback respectfully, and obtain permission before using customer-home photographs or project stories. - Share recurring customer needs, objections and quotation losses to improve the product catalogue and sales process. Work towards agreed sales, profitability and service targets. Requirements: - Preferably 2–4 years of relevant experience in residential interior sales, kitchen cabinetry, home furnishing or renovation sales. Strong candidates with comparable product-sales experience and sound design fundamentals will be considered. - Diploma or degree in Interior Design, Interior Architecture or a related field, or equivalent practical experience supported by credible work samples. - Demonstrated ability to conduct consultations, follow up leads, handle objections and close sales. - Practical space-planning ability and working knowledge of cabinetry materials, hardware, countertops, finishes, curtains/blinds and basic installation constraints. - Ability to read floor plans and prepare clear basic drawings using AutoCAD, 3DsMax or an equivalent tool. - Comfortable preparing quotations in Google Sheet or equivalent software and maintaining accurate CRM/customer records. - Commercial awareness: understand costing, gross margin versus markup, scope exclusions and the effect of discounts and changes on profitability. - Clear customer communication in English and Bahasa Malaysia. Additional languages are an advantage where relevant to assigned customers. - Organised, proactive and reliable, with disciplined follow-through and the ability to manage several enquiries without losing commitments. - Integrity in pricing, specifications and delivery promises. Willing to escalate technical uncertainty and respect technical approval before selling or releasing work. - Able to attend customer appointments and site visits within the assigned KL/Selangor service area, including scheduled evening or weekend coverage on an agreed rotating roster. Added advantages: - Experience selling modular or package-based home upgrades, especially kitchen cabinets and curtains/blinds. - Anonymised examples of clear quotations, functional layouts and successful sales-to-delivery handovers. - Experience with referral-based selling and permission-based follow-up of digital enquiries. - Willingness to learn approved digital or AI-assisted presentation tools while checking dimensions, specifications and customer promises.