Customer Service Officer
Job Summary
We are seeking a Customer Service Officer proficient in Mandarin to handle customer inquiries, process orders, and manage inventory. This full-time position offers normal office hours from Monday to Friday with comprehensive benefits and training for fresh graduates. Candidates must possess good communication skills and the ability to work in Kuala Lumpur or Sarawak.
Responsibilities
- Liaise with customers via call, email or face to face
- Provide service and support to inquiries and complaints
- Process and handle customer orders
- Handle administration, reports, and inventory management
Required Skills
- Diploma or Bachelor's Degree in any field
- Excellent communication skills
- Proficiency in English, Bahasa, and Mandarin
Job Details
BENEFITS TO JOIN THIS COMPANY:
- Fresh graduates are welcome (Training provided)
- Attractive basic pay
- Exposure with multinational MLM company
- Walking distance from LRT Dang Wangi or Monorail station to office
- Full time position
- Normal office hours - Monday to Friday (10.30am to 7.30pm)
- 1 Month fixed bonus & performance bonus
- Medical benefits
- Medical insurance
- Company trip
- Others
RESPONSIBILITIES:
- Liaise with customers via call, email or face to face.
- Provide service and support to all customers' inquiries and complaints.
- Processing and handling customer order.
- Administration and reports generation.
- Inventory and stock management.
- Any other tasks or projects as assigned.
REQUIREMENTS:
- Candidate must possess at least a Diploma /Bachelor's Degree in any field.
- Excellent communication skill is preferred.
- Fresh graduate encourage to apply as training provided.
- Candidate must be willing to work at Capital Square Kuala Lumpur which is accessible by LRT/ Monorail and Bus OR Miri, Sarawak region.
- Good command in English, Bahasa, Mandarin and or other Local Dialect as incumbent required to liaise with multinational customers.
- Full time position(s) available.