Business Operations Intern

Role Overview: A Business Operations Intern is needed to support CRM management, recurring sales reporting, commercial follow-up and documentation to ensure sales information is accurate, timely and accessible. The role provides practical exposure to tracking B2B sales opportunities, converting CRM data into management reports, and collaborating with Sales, Finance, Delivery and other teams. Key Responsibilities: - Maintain accurate, complete and up-to-date sales information in the CRM system. - Support the regular review and update of sales opportunities, customer information, follow-up activities and key commercial milestones. - Identify missing, outdated or inconsistent information and follow up with relevant sales team members to support reliable pipeline visibility. - Update weekly sales reports, performance trackers and management dashboards based on the latest CRM information. - Support the preparation of weekly sales meetings and other business reviews by ensuring that the required information is available and properly presented. - Assist in tracking agreed follow-up actions and key updates arising from sales and operational discussions. - Coordinate with the Finance team on sales-related operational matters, including invoice issuance, payment tracking and collection status. - Follow up with relevant internal stakeholders to ensure that invoicing and payment information is updated in a timely manner. - Maintain organised sales records, customer documents and supporting commercial information in accordance with company practices. - Provide general operational support for sales-related processes and initiatives as assigned. Requirements Qualifications & Skills: - Currently pursuing or recently completed a Diploma or Degree in Business, Marketing, Analytics, Operations, Finance, Information Systems or a related field. - No prior full-time work experience is required; relevant internship, project or student organisation experience would be an advantage. - Basic proficiency in Microsoft Excel and willingness to learn CRM and reporting tools. - Strong attention to detail and the ability to complete structured data and reporting tasks accurately. - Clear written and verbal communication skills, with the confidence to ask questions when information is unclear. - Organised, responsible and able to complete assigned tasks within agreed deadlines. - Interest in technology, SaaS, industrial automation, engineering or project-based B2B businesses (Preferred). - Prior internship or project experience in sales operations, business operations, finance, administration or a related area (Preferred). - Exposure to Excel functions, PivotTables, Power BI, Tableau, SQL or other data tools (Preferred). - Basic understanding of sales, customer relationship management or business operations (Preferred). - Mandarin or additional regional language skills for stakeholder collaboration (Preferred).