AI Consultant
Job Summary
We are seeking a Digital Transformation and AI Consultant to help SMEs adopt advanced technology, process workflows, and AI solutions to improve productivity. The role involves conducting business consultations, designing new processes, and providing training and support. Candidates should possess strong communication skills, business acumen, and a passion for technology adoption.
Responsibilities
- Conduct business consultation and understand customer needs
- Develop or redesign new business processes for AI and PowerBI adoption
- Conduct training and process implementation sessions
- Provide customer support and maintain rapport with clients
Required Skills
- Tech savviness and business productivity software familiarity
- Good communication and interpersonal skills
- Degree in Business, IT, Engineering, or Accounting
- Proficiency in Bahasa Malaysia and English
Job Details
Your job description: Conduct business consultation to engage customers and understand their needs in relation to our available digital solutions. Develop or redesign new business processes that can improve productivity and efficiency while preparing them for AI and Microsoft PowerBI adoption. Conduct training and process implementation sessions to smoothen change management and company wide adoption. Identify and follow up with customers process implementation. Provide customer with the necessary support and guidance to ensure excellence in their new business processes. Build and maintain rapport with existing customer by providing prompt service and good assistance and advice. Update records, evaluate performance and perform reviews for future improvement whenever required. Requirements Skills and competencies: Tech savviness, AI skills and experience in business productivity software is an added advantage. No programming knowledge is required. Prior working experience especially in process improvement or change management are preferred. Independent and resourceful with good communication and interpersonal skills. Able to understand business operations and propose the best solution to clients. Experience in business process improvement, ISO, lean, six sigma or accounting would be an added advantage. Loves learning and adapts fast. Team player. Customer oriented, able to build strategic working relationships and meet client expectations. Good presentation, negotiation and collaboration skills. PowerPoint and Excel is second nature to you. Highly driven with a desire to excel while having fun with the team. Candidate Background: Candidate must possess at least a Degree or equivalent in Business / IT / Engineering / Accounting related course. 1 to 2 years business analyst / process consulting / related experience is an added advantage. Fresh graduates will be considered depending on their capability and experience. Required language – Bahasa Malaysia, English. Candidates fluent in Mandarin have an added advantage as some customers prefer to communicate in Mandarin. Familiarity with enterprise software is an added advantage but not essential. Applicants should be Malaysian citizens. Working experience is an added advantage.