Waiter and Waitress
Job Summary
We are seeking friendly and polite Waiters and Waitresses to provide attentive customer service and ensure smooth restaurant operations. Responsibilities include taking accurate orders, serving food and beverages, and assisting customers with the yakiniku dining experience. Candidates should be customer-service-oriented, able to work in a team, and willing to work on weekends and shifts.
Responsibilities
- Provide friendly and attentive customer service
- Take orders and serve food and beverages promptly
- Assist customers with yakiniku dining and grilling
- Maintain cleanliness and hygiene in the dining area
- Coordinate with kitchen staff for efficient service
Required Skills
- Minimum SPM or equivalent qualification
- Good communication and interpersonal skills
- Able to work in a team and follow instructions
- Willing to work on weekends, public holidays, and shifts
- Able to speak Bahasa Malaysia
Job Details
Provide friendly, polite, and attentive customer service to all guests. Welcome customers, assist with seating, and explain menu items and promotions. Take customer orders accurately and serve food and beverages promptly. Assist customers with yakiniku dining, including explaining how to grill meat and use the dining equipment when needed. Ensure the smooth daily operation of the restaurant. Prepare and arrange tables before customers arrive. Maintain cleanliness and hygiene in the dining area, tables, chairs, and service stations. Check food presentation and ensure orders are served correctly. Coordinate with kitchen staff and other team members to ensure efficient service. Follow restaurant standard operating procedures (SOPs), food safety, and hygiene requirements. Assist with opening and closing duties, including cleaning and resetting tables. Perform other duties as assigned by the supervisor or restaurant management.
Requirements
Minimum SPM or equivalent qualification. Fresh graduates are welcome to apply; experience in the food and beverage industry is an advantage. Friendly, polite, and customer-service-oriented. Good communication and interpersonal skills. Able to work in a team and follow instructions. Willing to work on weekends, public holidays, and shifts. Able to work in a fast-paced restaurant environment. Responsible, punctual, hardworking, and disciplined. Maintain personal hygiene and cleanliness at all times. Willing to learn about the menu, food preparation, and yakiniku dining service. Able to speak Bahasa Malaysia; basic English or Mandarin is an advantage. Must be able to perform duties involving standing for long periods.