Operations Assistant
Job Summary
We are looking for a hands-on Property Operations Assistant to support the daily operations of our homestay units. This role focuses on ensuring all units are comfortable, well-maintained, and guest-ready at all times. The ideal candidate will handle routine inspections, minor technical fixes, and coordinate with contractors and housekeeping.
Responsibilities
- Conduct routine inspections and quality checks
- Perform minor fixes and adjustments (lighting, plumbing, locks)
- Prepare units prior to guest check-in
- Coordinate with contractors and housekeeping team
Required Skills
- Minor technical fixing and adjustment skills
- Problem-solving and urgent response capabilities
- Physical fitness for moving between properties
- Good communication and teamwork
Job Details
Job Overview
We are looking for a hands-on Property Operations Assistant to support the daily operations of our homestay units. This role focuses on ensuring all units are comfortable, well-maintained, and guest-ready at all times.
Key Responsibilities
- Conduct routine inspections and quality checks to ensure all units, facilities, and common areas are well-maintained and meet company standards
- Ensure cleanliness, functionality, and overall upkeep of units and shared spaces
- Assist with defect checking, identify issues, and report to the team for follow-up
- Perform fixes and adjustments (e.g. lighting, fittings, plumbing, door/lock issues) to maintain smooth operations
- Support urgent on-site issues and resolve them promptly to minimize disruption
- Assist in setup units, including furniture, appliances, and installations
- Prepare units prior to guest check-in, including final inspection and readiness checks
- Coordinate with third party contractors and vendors for necessary servicing or repairs
- Work closely with housekeeping and operations team to ensure units are consistently maintained and ready for use
Requirements
- Able to perform fixing and adjustment works (e.g. lighting, plumbing, fittings, door/lock issues) independently
- Hands-on, practical, and comfortable handling on-site tasks and minor technical issues
- Good problem-solving skills with the ability to respond quickly to urgent situations
- Responsible, detail-oriented, and able to maintain high standards of unit quality and readiness
- Physically fit and willing to move between units / properties when required
- Able to work independently with minimal supervision
- Good teamwork and communication skills to coordinate with housekeeping, operations team, and external vendors
- Willing to learn and adapt in a fast-paced hospitality environment
- Prior experience in property operations, hospitality, housekeeping support, or similar roles is an advantage
- Own transport is preferred (for traveling between properties)