RMA Logistics Assistant

Key Responsibilities : RMA Support • Assist the RMA Department with the receiving and processing of returned products from CeX stores and customers. • Check returned products against relevant RMA documentation and ensure items are properly identified. • Record and update basic RMA information, including product details, serial numbers, store information, and return status. Logistics Support • Assist with receiving and dispatching products between stores, repair centres, suppliers, couriers, and other designated locations. • Prepare products for transportation, including checking, packing, labelling, and securing items appropriately. • Assist with the preparation of shipments, delivery documentation, and other logistics records. Store Supply Management • Assist with receiving and dispatching products between stores, repair centres, suppliers, couriers, and other designated locations. • Prepare products for transportation, including checking, packing, labelling, and securing items appropriately. • Assist with the preparation of shipments, delivery documentation, and other logistics records. General Support • Assist with daily RMA & logistics administrative tasks. • Maintain accurate filing of RMA, shipment, inventory, and supply-related documents. • Assist with stock counts and periodic inventory checks. • Report stock discrepancies, damaged products, missing items, or other operational issues promptly. • Follow established procedures for handling customer and store-related RMA enquiries. Requirements • Minimum SPM/Diploma or equivalent qualification. • Experience in logistics, warehouse, inventory or RMA-related work will be an advantage. • Good organisational and communication skills. • Detail-oriented and able to maintain accurate records. • Good knowledge of Microsoft Office, especially Excel. • Able to work independently and coordinate with multiple departments. • Responsible, proactive and willing to learn. • Able to work in a fast-paced environment.