Customer Service Administrator
Job Summary
Amazing Advisory Sdn. Bhd is seeking a Customer Service cum Administrator to handle client enquiries, manage office administration tasks, and support basic back office checks. The ideal candidate will maintain accurate records, update the CRM, and coordinate schedules to ensure smooth daily operations. SPM holders and Diploma graduates, including fresh graduates, are encouraged to apply.
Responsibilities
- Handle client enquiries via calls and emails
- Manage daily office administration and maintain filing systems
- Update CRM and prepare routine documents
- Coordinate schedules and support operational tasks
Required Skills
- SPM or Diploma holder
- Strong communication skills
- Organized and responsible
- Team player
Job Details
Key Responsibilities:
- Communicate and coordinate with colleagues to ensure smooth daily operations.
- Provide feedback on the efficiency of the customer service process.
- Ensure customer satisfaction by providing professional and timely support.
- Perform clerical duties, manage emails, and handle customer inquiries.
- Manage daily office administration tasks.
- Maintain proper filing systems and accurate records.
- Assist in various operational tasks as needed.
Who Can Apply:
- SPM holders and Diploma graduates are encouraged to apply!
- Fresh grads are welcome.
- Must be organized, responsible, and a team player.
- Candidates staying in Puchong are preferred.