Sales Promoter
Job Summary
We are looking for a dynamic Sales Promoter to join our trading team across Malaysia to bring practical tech and everyday devices to customers. Your role involves building in-store moments, creating engaging displays, and helping customers by translating gadget features into everyday benefits. Join a friendly crew that values clear product value and honest customer advice.
Responsibilities
- Engage with customers and run product demonstrations
- Drive daily sales targets and operate POS systems
- Set up product displays and monitor sales floor stock
- Record daily sales activities and support store operations
Required Skills
- Minimum 2 years of retail or sales experience
- Familiarity with POS systems and merchandising
- Basic spreadsheet skills
- Proficient in English and Bahasa Malaysia
Job Details
Responsibilities
Customer Engagement
- Greet customers and assess needs to match them with the right gadget and accessories.
- Run short, friendly product demonstrations that focus on benefits and safe handling.
- Answer common questions clearly and route technical queries to the right team.
- Collect customer feedback and share trends with store or regional leads.
Sales & Merchandising
- Set up and refresh product displays to highlight promotions and new arrivals.
- Drive daily sales targets through active selling and suggestive add-ons.
- Operate point-of-sale (POS) and process simple transactions accurately.
- Monitor stock on the sales floor and report low inventory to store staff.
Reporting & Store Support
- Record daily sales activities and customer enquiries using simple spreadsheets or digital forms.
- Assist with stock counts and help receive deliveries when required.
- Follow store opening and closing procedures and maintain a tidy demo area.
- Coordinate short local promotions and set up promotional materials as instructed.
Requirements
Qualifications & Experience
- Minimum 2 years of retail or on-ground sales experience, ideally in electronics or consumer gadgets.
- Comfortable working shifts, weekends, and public holidays as retail schedules require.
- Certificate or equivalent in retail, sales, or relevant short courses is a plus but not mandatory.
- Reference from previous retail or sales role preferred.
Hard Skills & Knowledge
- Practical experience with POS systems and basic cash handling procedures.
- Familiarity with merchandising principles and product display setup.
- Basic spreadsheet skills for daily reporting and simple stock checks.
- Product knowledge development mindset, ready to learn technical specs and translate them simply.
Soft Skills & Qualities
- Friendly and approachable with clear spoken English and Bahasa Malaysia for customer interactions.
- Confident communicator who can present a product in under two minutes.
- Reliable, punctual, and able to maintain energy during long shifts.
- Team player who accepts direction and adapts quickly to store priorities.