Admin Account Executive

Office & Admin Operations: - Maintain organised filing for invoices, purchase orders, delivery notes and staff records so information is easy to find. - Handle walk-in customers, customer enquiries, and phone calls with clear, friendly communication. - Coordinate deliveries and returns with couriers and suppliers to ensure stock moves on time. - Manage basic office supplies and minor maintenance requests to keep the store functioning. Accounts & Bookkeeping: - Process daily sales entries and reconcile POS transactions against bank records to keep cash flow accurate. - Record supplier invoices, prepare payment schedules, and assist with month-end reconciliations. - Maintain ledgers and expense records using Excel and accounting software for reliable financial data. - Prepare simple financial summaries for management to review weekly performance. Sales Support & Inventory: - Update stock records after deliveries and sales to minimise stock discrepancies. - Assist with online order packing, shipment documentation and returns processing to keep customers satisfied. - Support periodic stock counts and report variances so we can act on shrinkage or miscounts quickly. - Collaborate with the store team on promotions, price updates and merchandise displays to support sales targets. Qualifications & Experience: - Diploma or certificate in Accounting, Business Administration, or related field is preferred. - Minimum 2 years of combined admin and basic accounting experience, ideally in retail or small business. - Proven experience handling day-to-day bookkeeping, invoice processing, and bank reconciliations. Hard Skills & Knowledge: - Solid bookkeeping knowledge and familiarity with accounting entries and ledgers. - Comfortable with Microsoft Excel, data entry, and preparing simple financial reports. - Experience using POS systems and accounting software such as Autocount Accounting or SQL. - Basic understanding of stock control, invoicing and payment processing in a retail context. Soft Skills & Qualities: - Organised and detail oriented with the ability to manage multiple tasks under light supervision. - Clear communicator in English and Bahasa Malaysia, both written and spoken. - Reliable, proactive and customer focused with a friendly attitude for in-store interactions. - Good team player who can collaborate with store staff and external partners to solve everyday problems.