Software Consultant WMS
Job Summary
You will be responsible for successfully implementing and configuring Warehouse Management System software solutions for clients. Your role involves collaborating with project teams to gather requirements, configure software, and ensure seamless system integration. Additionally, you will provide user training, support, and documentation to optimize client warehouse operations.
Responsibilities
- Gather client requirements for WMS implementation
- Configure WMS software and integrate with external systems
- Conduct testing, troubleshooting, and user training
Required Skills
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Familiarity with warehouse operations and inventory management
- Ability to multitask in a fast-paced environment
Job Details
Expectations & Responsibilities:
- Gather Requirements: Collaborate with clients to understand their warehouse management needs and gather detailed requirements for the WMS software implementation.
- Software Configuration: Configure the WMS software according to the client's requirements, including defining warehouse layouts, product catalog, order processing rules, inventory management settings, and other relevant parameters.
- System Integration: Collaborate with internal technical team to ensure seamless integration of the WMS software with other external systems such as Accounting System, ERP, Transportation Management and/or marketplace platforms such as Shopee/Lazada.
- Quality Assurance: Conduct thorough testing of the WMS software to ensure proper functionality and adherence to client requirements. Identify, troubleshoot and resolve any issues that may arise during the implementation process.
- Deployment Assistance and Patch Management: Assist in deploying patches in the SIT/UAT/Production environment as necessary, ensuring smooth and successful implementation.
- User Training and Support: Provide training to end-users on how to effectively use the WMS software. Offer ongoing support and address any user questions or concerns during and after the implementation phase.
- Documentation: Create and maintain comprehensive documentation including functional specifications, user manuals, and training materials.
- Customer Relations: Maintain a high level of professionalism and establish positive rapport with customers, ensuring exceptional customer service throughout the WMS software implementation process.
Requirements Qualifications:
- Fresh graduates are encouraged to apply. 5 full-time positions available.
- Work from Home with potential on-site client support
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients and internal teams.
- Familiarity with warehouse operations and inventory management principles will be an added advantage.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Attention to detail and commitment to delivering high-quality results.