Sales Engineer

Key Responsibilities 1) Promote Products and Solutions: Travel to meet customers and external stakeholders to present our offerings. Conduct calls to engage with potential clients (database will be provided). 2) Customer Acquisition: Actively source and identify new customers and projects through market research and networking. 3) Sales Quotation Preparation: Prepare detailed sales quotations for customer projects and tenders, ensuring accuracy and competitiveness. 4) Order Fulfilment Coordination: Liaise with Operations, Logistics, and Accounts teams to ensure seamless fulfilment of customer orders. Ensure prompt and clear communication with all departments to facilitate timely delivery and resolve any issues. Monitor the status of orders and provide regular updates to customers. Address any customer concerns or inquiries promptly to maintain high customer satisfaction. To assist in collection of payments from customers. Job Requirements 1) Interpersonal Skills: Comfortable with meeting and engaging with diverse individuals. Strong communication and interpersonal skills to build and maintain client relationships. 2) Business Travel: Willing to travel within the entire Malaysia to meet customers and external stakeholders (travel reimbursement will be provided). 3) Proactiveness and Analytical Skills: Pro-active, inquisitive, and analytical mindset to identify opportunities and solve problems effectively. 4) Working Experience: Prior experience in sales or customer service is highly favourable but not compulsory. Background in Civil Engineering or any Engineering discipline is advantageous but not required. *Working with Mandarin-speaking clients Additional Information 1) Training and Development: Comprehensive training will be provided to familiarize you with our products and sales processes. Opportunities for career development within the company based on performance. A senior staff member will be assigned to you as a mentor. 2) Performance Metrics: Success will be measured based on customer acquisition rates, sales targets, and knowledge of projects and tenders. 3) Work Environment: Collaborative and supportive work culture with a focus on continuous improvement. Regular feedback sessions and open-door policies to ensure that everyone's voice is heard and valued. 4) Compensation and Benefits: Performance Bonus (not commission-based), Health and wellness benefits, including group health insurance and medical & dental reimbursement, Professional development opportunities and support for further education.