Sales Executive

Responsibilities Sales & Account Growth - Own the full sales cycle from prospecting to close and meet monthly revenue targets tracked in the CRM. - Manage and expand assigned merchant accounts through upsells, renewals, and regular relationship building. - Keep CRM data current, forecast pipeline health, and share concise progress updates with leadership. - Work with product and support to turn merchant feedback into clearer value messaging and smoother onboarding steps. Marketing & Demand Generation - Plan and run measurable digital campaigns across social and email channels, optimising spend with analytics. - Design and execute A/B creative tests and apply results to improve conversion flows on landing pages. - Create compact campaign briefs and simple marketing assets in coordination with design and content. - Monitor campaign KPIs and iterate to lift lead quality and reduce cost per acquisition. Onboarding, Demos & Merchant Success - Deliver product demos and run onboarding sessions that shorten time-to-value for merchants. - Provide frontline technical guidance and triage common POS issues with the support team. - Develop and maintain clear training materials and walkthroughs to boost adoption. - Gather merchant success stories and practical feedback to support case studies and sales collateral. Requirements Qualifications & Experience - 1 to 2 years of experience in B2B sales, account management, or growth roles, ideally with F&B or retail technology products. - Proven ability to hit sales targets and manage a portfolio using a CRM system. - Comfortable running demos, conducting onboarding, and handling technical conversations with merchant teams. - Hands-on experience in end-to-end digital campaign execution is preferred. Hard Skills & Knowledge - Proficient with CRM tools such as HubSpot, Pipedrive, or similar for pipeline and activity management. - Familiar with digital ad platforms like Facebook Ads and Google Ads, plus email marketing tools. - Basic analytics skills using Google Analytics or equivalent to measure campaign performance and optimise spend. - Able to produce clear onboarding guides, simple spreadsheets, and routine performance reports. Soft Skills & Qualities - Clear communicator who explains technical features in plain language for non-technical merchants. - Customer-first mindset with patience and a practical approach to solving merchant problems. - Self-motivated and organised, able to balance CRM discipline with creative campaign testing. - Collaborative team player who partners with product, support, and leadership to improve commercial outcomes.