Medical Sales Merchandiser

What you’ll do Drive sales and build customer relationships - Visit pharmacies, hospitals, medical centres, nursing homes, rehabilitation centres and other healthcare customers. - Introduce Felco’s medical and healthcare products and recommend suitable solutions. - Develop new customers while maintaining strong relationships with existing accounts. - Work towards assigned monthly sales targets and identify new business opportunities. - Prepare quotations and follow up on enquiries, orders and customer requirements. Manage product merchandising - Ensure products are well presented and properly displayed at customer outlets. - Check product availability, stock levels and display conditions. - Arrange product displays and promotional materials where applicable. - Monitor competitor products, pricing and market activity. - Share feedback on product demand, customer preferences and market trends. Coordinate orders and customer service - Take customer orders and coordinate with the Sales, Customer Service and Warehouse teams. - Follow up on deliveries to ensure orders are completed accurately and on time. - Handle customer feedback and complaints professionally. - Follow up on outstanding payments where required by the company. Build strong product knowledge - Learn the features, usage and benefits of Felco’s medical and healthcare product range. - Explain products clearly and accurately to customers. - Attend product training provided by the company. - Provide product information responsibly and avoid unsupported medical claims. Report market and sales activity - Submit daily or weekly customer visit reports. - Provide regular sales and market updates to the Sales Manager. - Report competitor pricing, new products and relevant market trends. - Keep accurate records of quotations, orders, samples and customer information. What success looks like - Monthly sales targets are achieved consistently. - New healthcare customers are acquired and existing customers are retained. - Customer visits and follow-ups are completed regularly. - Sales grow across the assigned territory. - Products are well covered and merchandised at customer outlets. - Orders and sales reports are accurate. - Payment and collection follow-ups are handled responsibly. - Customers receive professional, helpful and reliable support. Requirements Who will thrive in this role - Someone who enjoys meeting customers and building long-term relationships. - A confident communicator who can explain products clearly. - A commercially minded person who is motivated by sales targets and business growth. - Someone organised enough to manage visits, quotations, orders and reports carefully. - A quick learner who is willing to build strong knowledge of medical, pharmacy and rehabilitation products. - A professional representative who understands the importance of accurate information and responsible conduct in the healthcare sector.