Retail Associate

The Role You'll manage customer sales, orders, and payments at our outlet. Your Responsibilities: - Process orders and manage customer relationships - Handle payments (cash, card, digital) on our POS system and reconcile daily - Resolve customer issues with orders and deliveries - Monitor and respond to inquiries across multiple channels - Identify sales opportunities and promote products to customers - Keep accurate transaction records What We Need - Fluent in Malay and English (Mandarin is a plus) - Comfortable with POS systems and handling cash/card payments - Accurate with numbers and detail-oriented - Reliable and trustworthy with money - Good communication and problem-solving skills - Willing to learn and grow with us What We Offer - Basic Salary + Uncapped Sales Commission - Annual Bonus - Fast-track Career Growth opportunity in a fast-growing business - Clear advancement path as we expand regionally Requirements Ideal Qualities: - Self-starter mentality — comfortable identifying what needs to be done and doing it - Problem-solving mindset — you find creative solutions to blockers - Patience and empathy when handling difficult customer situations - Enthusiasm about contributing to a growing business and being part of the team