Sales Marketing Intern
Job Summary
Shieldtech Systems Sdn Bhd is seeking a Sales & Marketing Intern to join their commercial team. The intern will help design and scale sales channels, run outreach and digital campaigns, and support customer operations. This role offers hands-on engineering and commercial experience designed to prepare candidates for senior roles.
Responsibilities
- Prospect and qualify new sales leads
- Plan and execute digital marketing campaigns
- Provide customer and operations support
Required Skills
- Basic digital marketing knowledge
- Proficiency in MS Excel and Google Workspace
- Clear communication in English, Bahasa Malaysia and Chinese
- Problem-solving mindset and attention to detail
Job Details
Role purpose
As a builder on our small commercial team, you will help design and scale our sales channels and marketing activities from the ground up. You will create outreach, test messaging, and grow a pipeline that connects technical solutions to real business needs.
Your Growth & Impact
- Build a measurable sales pipeline by running outreach and qualifying leads across local industries, giving you concrete selling experience.
- Design targeted digital campaigns and track performance so you can show measurable marketing results.
- Gain cross-functional exposure by working with engineers, service teams, and suppliers to shape offerings.
- Expand your professional network with customers and channel partners across Malaysia.
- Develop commercial skills that prepare you for senior sales or product-facing roles within two years.
Responsibilities
Business Development
- Prospect and qualify new leads through calls, emails, and field visits to build a steady sales pipeline.
- Prepare simple proposals and quotations that reflect product features and customer needs.
- Follow up with prospects and manage pipeline stages to move opportunities toward close.
- Track leads and outcomes in our CRM for clear visibility and forecasting.
Marketing & Campaigns
- Help plan and execute digital campaigns across social media and email to generate enquiries.
- Assist in creating product content, basic ads, and campaign reports using analytics to measure impact.
- Coordinate small events or site visits with the engineering team to showcase solutions.
- Maintain online product listings and update marketing collateral with accurate technical details.
Customer & Operations Support
- Act as the first commercial touchpoint for customers, answering product and service questions clearly.
- Work with engineering and service teams to schedule demonstrations and ensure customer requests are logged.
- Collect customer feedback and market intelligence to inform product and pricing decisions.
- Support order processing and basic invoicing coordination with the admin team.
Requirements
Qualifications & Experience
- Diploma or degree in Marketing, Business, Engineering, or related field is preferred but not mandatory.
- Fresh graduates and final-year interns are welcome; we value attitude and eagerness to learn over years of experience.
- Any internship or part-time exposure to sales or marketing is an advantage.
- Willingness to travel locally for customer visits and events as required.
Hard Skills & Knowledge
- Basic digital marketing knowledge including social media, email campaigns, and Google Analytics basics.
- Comfortable creating simple sales documents and using MS Excel, Google Sheets, and Google Workspace.
- Ability to read basic technical product specs and translate them into customer-facing language.
Soft Skills & Qualities
- Clear communicator in English, Bahasa Malaysia and Chinese, able to present ideas simply and confidently.
- Curious and coachable, with a practical problem-solving mindset and attention to detail.
- Organised, reliable, and able to manage multiple small tasks with follow-through.
- Team player who is respectful, professional, and willing to support engineers and operations when needed.