FOH Crew Internship
Job Summary
As a Front of House Crew intern, you will be the backbone of daily service by greeting guests, assisting with QR ordering, and delivering food and drinks. You will also maintain cleanliness in the dining area, restock essentials, and coordinate closely with the Kitchen, Bakery, and Barista teams. This role helps you develop hands-on customer service skills, time management, and hospitality experience in a fast-paced café environment.
Responsibilities
- Greet guests and provide friendly customer service
- Assist with QR ordering and deliver food and drinks
- Maintain cleanliness of dining area, service station, and toilets
- Restock essentials and pack takeaway orders
- Coordinate with Kitchen, Bakery, and Barista teams
Required Skills
- Minimum SPM qualification
- F&B experience is an advantage
- Friendly, positive attitude and hardworking
- Responsible and punctual
- Good teamwork and willingness to work on weekends and public holidays
Job Details
As Front of House Crew you are the backbone of daily service, greeting guests, assisting with QR ordering, delivering food and drinks, and keeping the dining area, service station and toilets clean. You will restock essentials like tissues and cutlery, help pack takeaway and pick-up orders, and coordinate closely with Kitchen, Bakery and Barista teams to keep service running smoothly. Your steady, punctual presence helps the whole team maintain high standards during busy shifts.
Your Growth & Impact
- Develop hands-on customer service skills through regular face-to-face interactions and guiding guests with QR ordering. Gain confidence managing different customer needs in a friendly manner.
- Expand your technical comfort using POS systems, order tracking and basic takeaway packing. Learn how to handle simple order changes and communicate updates clearly to colleagues and customers.
- Sharpen multitasking and time management by balancing restock, cleaning and table service during peak periods. Improve your speed while keeping service warm and accurate.
- Strengthen teamwork by working side by side with Kitchen, Bakery and Barista teams and joining short on-the-job training sessions. Build practical experience in clear handovers and cross-station communication.
- Build a hospitality portfolio with real customer-facing experience and structured coaching. Position yourself for steady growth within our café or broader F&B roles.
Requirements
Skop Tugas
- Menyambut dan melayan pelanggan dengan mesra
- Membantu pelanggan membuat pesanan melalui QR Ordering
- Menghantar makanan dan minuman ke meja pelanggan
- Memastikan kebersihan dining area, service station dan tandas sentiasa terjaga
- Restock keperluan pelanggan seperti tissue dan cutlery
- Membantu packing takeaway dan pick-up orders
- Bekerjasama dengan pasukan Kitchen, Bakery dan Barista
Kelayakan
- Minimum SPM
- Pengalaman F&B adalah satu kelebihan
- Mesra pelanggan dan mempunyai sikap positif
- Rajin, bertanggungjawab dan menepati masa
- Boleh bekerja dalam pasukan
- Bersedia bekerja hujung minggu dan cuti umum