Cafe Manager
Job Summary
We are seeking an experienced Cafe Manager to oversee daily operations, manage staff, and ensure high standards of service. The ideal candidate will drive sales, maintain inventory, and handle customer relations efficiently. A background in hospitality management with strong leadership skills is required.
Responsibilities
- Oversee daily cafe operations and service standards
- Manage, train, and schedule staff
- Handle inventory, suppliers, and budget performance
Required Skills
- Diploma in Hospitality or related field
- 3+ years cafe or restaurant management experience
- Proficiency in POS systems and inventory control
Job Details
Oversee daily cafe operations, ensuring efficiency and high standards of service. Manage staff, including scheduling, training, performance reviews, and motivation. Maintain inventory levels, order supplies, and manage vendor relationships. Ensure compliance with health, safety, and sanitation regulations. Develop and implement strategies to increase sales and customer satisfaction. Handle customer inquiries, feedback, and complaints professionally. Manage the cafe's budget and financial performance.
Requirements:
- Diploma in Hospitality Management, Business Administration, or a related field.
- Minimum of 3 years of relevant experience in cafe or restaurant management.
- Proven ability to lead and manage a team effectively.
- Strong understanding of cafe operations, including inventory management and cost control.
- Excellent customer service and communication skills.
- Proficiency in point-of-sale (POS) systems and basic computer applications.
- Knowledge of food safety and sanitation standards.