Export Shipment Coordinator
Job Summary
The Export & Shipment Coordinator will handle order processing, import/export documentation, and logistics coordination. This role requires managing shipments from end-to-end while ensuring timely communication with agents, customers, and internal departments. The ideal candidate must be detail-oriented, proficient in Excel, and experienced in supply chain or logistics operations.
Responsibilities
- Manage import/export and local shipment documentation
- Coordinate with forwarding agents and logistics partners
- Process orders accurately and timely
- Maintain inventory and shipment data in ERP/Excel
Required Skills
- 3-5 years logistics/supply chain experience
- Proficiency in Microsoft Excel and ERP software
- Strong coordination and time management
- Proficiency in Bahasa Malaysia, English, and Mandarin
Job Details
Key Responsibilities:
- Handling orders and shipments processing including import, export & local shipments arrangement and documentation e.g: packing list, pro-forma invoice, customs forms, health certificate, and certificate of origin etc.
- Coordinate with forwarding agents for shipment booking and preparation of shipping documents, as well as logistic company for transportations arrangement.
- Process shipments order in a timely manner.
- Coordinate with customers, suppliers, warehouse, custom officers etc for export orders.
- Supporting task perform and update data in excel from time to time.
- Basic admin job e.g: ad hoc duties like update GST.
Qualifications:
- Education: Diploma or Degree in Supply Chain, Logistics, Business Administration, or related field is required, with preference for candidates with formal operations or logistics education.
- Experience: Minimum 3–5 years of experience in logistics, order processing, or supply chain coordination, preferably in distribution or manufacturing industries.
- Technical Skills: Must be proficient in Microsoft Excel/Google Sheets and capable of handling order processing, inventory coordination using ERP software.
- Core Competencies: Must be highly detail-oriented with strong coordination, time management, and problem-solving skills to manage end-to-end order fulfillment efficiently.
- Personal Attributes: Must be organized, responsible, calm under pressure, and able to work across departments with a strong sense of ownership.
- Language Requirement: Must be able to communicate in Bahasa Malaysia and basic English, with Mandarin speaking ability preferred.
Additional Requirements:
- Attention to detail and organizational skills to manage multiple tasks and deadlines.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Ability to use computer software, including Microsoft Office and shipping management systems.
- Able to handle repetitive daily routine yet flexible when problem arise.