Operations Assistant Internship
Job Summary
Metasigma is seeking an Internship Operations Assistant to help shape hardware sales and delivery processes. The role involves supporting the Commercial & Operations team with sales cycles, order fulfillment, and workflow improvements. It offers hands-on commercial experience, operational know-how, and cross-functional exposure for fresh graduates or interns.
Responsibilities
- Qualify leads, manage CRM, and prepare proposals and quotes
- Coordinate order processing, track inventory, and arrange shipments
- Maintain commercial reports and implement process improvements
Required Skills
- Basic CRM and Microsoft Excel proficiency
- Understanding of inventory and order processing
- Clear communication and problem-solving skills
Job Details
Your Growth & Impact:
- Build hands-on commercial experience by managing parts of the sales cycle and client interactions, giving you real responsibility from day one.
- Develop operational know-how across order fulfilment and vendor coordination, broadening your technical and logistics skills.
- Expand your network with cross-functional exposure to engineering, suppliers, and customers, positioning you for future leadership roles.
Responsibilities:
Commercial & Revenue Growth:
- Qualify leads, keep the CRM current, and prepare clear proposals and quotes to help move deals forward.
- Support pricing, manage contract administration, and handle basic negotiation to protect margins and keep customers satisfied.
Operations & Fulfilment:
- Coordinate order processing, track inventory, and arrange shipments to meet delivery targets and maintain accurate stock levels.
- Collaborate with suppliers and service partners to resolve delivery issues and control operational costs.
Data, Reporting & Process Improvement:
- Maintain straightforward commercial and operational reports so the team can track KPIs and make informed decisions.
- Identify small process gaps and help implement improvements to reduce errors and speed up cycles.
Qualifications & Experience:
- Open to fresh graduates or interns; 0 years of work experience is acceptable.
- Diploma or degree in business, engineering, logistics, or a related field is preferred but not mandatory.
Hard Skills & Knowledge:
- Basic CRM usage and familiarity with sales or pipeline tracking tools.
- Comfortable with spreadsheet work, data entry, and simple analysis in Microsoft Excel.
- Understanding of inventory concepts, order processing, and vendor coordination.
Soft Skills & Qualities:
- Clear communicator who can coordinate across teams and with external partners.
- Organised, reliable, and eager to learn practical operations and commercial tasks on the job.
- Problem solver who takes ownership of small projects and follows them through to completion.