Digital Marketing Intern
Job Summary
We are looking for a versatile and driven Marketing & Operations Specialist to join our growing EdTech team. This role provides hands-on experience across marketing, communications, business administration, and B2B outreach. You will work closely with the core team to execute marketing initiatives, support customer service, and connect with external partners.
Responsibilities
- Manage social media content and digital marketing campaigns
- Conduct market research and track industry trends
- Support B2B outreach and build institutional partnerships
- Assist with general administration, scheduling, and customer service
Required Skills
- Passion for education and technology
- Basic IT skills (Microsoft Office, Google Suite)
- Excellent spoken and written English
- Strong communication and teamwork skills
Job Details
This role is an exciting opportunity to gain hands-on experience across multiple functions, including marketing, communications, business administration, market research and B2B outreach. You will work closely with our core team to streamline operations, execute marketing initiatives, support customer service and help us connect with external partners. Gain hands-on exposure to the modern-day, high-tech industry and sharpen your technical skills with our immersive training, practical workshops and professional events. Upskill with our partners from Microsoft, Figma, and Adobe while networking with experts in the tech and education community — locally and across international tech teams such as in Hong Kong, Japan and the United Kingdom.
Core Responsibilities
i) Marketing & Communications:
Create, schedule, and manage high-quality content across all active social media channels (Instagram, LinkedIn, Facebook).
Support in the creation of email newsletters, blog posts, and digital promotional collateral.
Monitor engagement metrics and optimize SEO to continually refine content performance and audience reach.
Support the planning and execution of promotional campaigns, talks or local outreach events.
ii) Research & Data Collection:
Track and report on key industry trends, innovative projects and emerging technologies.
Gather official industry statistics and demographic data to support market research.
Monitor changing regulations and educational guidelines to ensure service delivery remains compliant.
iii) B2B Outreach & Partnerships:
Identify, evaluate, and qualify prospective school and institutional partners within target regions.
Build and maintain clean, organized prospect lists containing key decision-makers' contact details.
Support in the preparation of tailored sales kits, presentation decks, and onboarding materials for prospective partner institutions.
iv) General Administration:
Assist with scheduling, customer service delivery and classroom management.
Pitching solutions through automated workflows and streamlining processes.
Supporting various ad-hoc projects as they arise.
v) Growth & Collaboration
Participate in feedback sessions to refine products and services.
Collaborate with senior leadership on internal process improvements and operational efficiency.
Engage in peer-to-peer mentoring and knowledge-sharing sessions to support continuous learning within the team.
Requirements
General requirements:
Interest/passion in education and/or technology
Basic IT skills (Microsoft Office Suite, Google Suite, etc.)
Excellent spoken and written English
Ability/willingness to pick up new skills
A flexible team player with strong communication skills.
Has a positive attitude
Will be at least 18 years old before their first day of work.
Preferred Fields of Study: Media and Communications, Computer & Information Sciences, Education, Business, Marketing, Psychology, Economics, Data Analytics
Level (pursuing / obtained): Master / Postgraduate Diploma, Bachelor, Higher Diploma / Associate Degree
Required Level of Work Experience: Entry-level. No prior full-time corporate experience is required, though previous internships, part-time jobs, or active involvement in university clubs/societies are highly valued.