Retail Supervisor

Date PostedAugust 21, 2026Location1st Avenue Mall, PenangCompanyRuma Home Sdn. Bhd.SalaryRM 2200 - 3000TypeFull-Time

Job Summary

We are looking for energetic and customer-focused individuals to join our retail team at 1st Avenue Mall, Penang. You will deliver excellent customer service, support store sales growth, and maintain product displays. This role requires managing daily store operations, handling cash transactions, and ensuring a great shopping experience for customers.

Responsibilities

  • Deliver excellent customer service and product recommendations
  • Support sales achievement and store sales growth
  • Maintain product displays, merchandising, and store cleanliness
  • Handle cashiering duties and cash transactions accurately
  • Replenish and organize stock on shelves and storage areas

Required Skills

  • Minimum SPM qualification
  • Communication in Malay and English
  • Friendly and positive attitude
  • Independent and self-motivated
  • Able to work shifts, weekends, and public holidays

Job Details

Key Responsibilities - Deliver excellent customer service and provide product recommendations to customers - Support sales achievement and contribute to store sales growth - Maintain product displays, merchandising, and overall store cleanliness - Build strong rapport and positive relationships with customers - Handle cashiering duties and cash transactions accurately - Assist with daily store opening and closing procedures - Replenish and organize stock on shelves and in storage areas - Complete and maintain necessary paperwork and store records - Monitor store activities, track sales performance, and support daily operations - Attend to customer inquiries, feedback, and complaints professionally Why Join Us? - Training and career growth opportunities - Supportive team environment - Hands-on retail experience - Staff discount - Insurance & Medical claims Requirements - Minimum SPM qualification - Able to communicate in Malay and English (Mandarin is an added advantage) - Friendly, pleasant personality with a positive attitude - Independent, responsible, and self-motivated - Able to work shifts, weekends, and public holidays - No experience required – training will be provided - Fresh graduates are encouraged to apply