Senior E-Commerce Executive
Job Summary
The E-Commerce Assistant Manager will own and grow marketplace performance across Malaysia and Singapore, managing online storefronts, campaign planning, and listing optimisation. They will work closely with the Head of Growth and performance marketing team to hit monthly revenue targets. Responsibilities include daily storefront management, promotional execution, and performance reporting.
Responsibilities
- Manage daily storefronts and marketplace performance
- Plan and execute campaigns and promotions
- Monitor key metrics like conversion rate and GMV
- Coordinate with warehouse and creative teams
- Provide weekly and monthly performance reports
Required Skills
- 7-figures e-commerce management experience
- Strong execution and decision-making skills
- AI integration into daily work
- Understanding of GMV growth drivers and KPIs
- Growth mindset and analytical skills
Job Details
Responsibilities:
- Full day-to-day management of Dododots' storefronts (marketplace and brand.com)
- Campaign planning and execution: 11.11, 12.12, monthly platform campaigns, flash sales, and brand campaigns
- Product listing management: titles, descriptions, images, keywords, pricing, and bundling strategy across all channels
- Monitoring and improving key metrics: conversion rate, GMV, average order value, return rate, and review ratings
- Coordinating with the warehouse team on inventory levels, fulfillment SLAs, and stock forecasting for campaign periods
- Working with the marketing and creative team to brief platform-specific assets and A/B test content
- Identifying promotional mechanics that drive volume without damaging margin: vouchers, bundling, free gifts, coin cashback
- Working with livestream, affiliate partners, groupbuys and constantly looking out for new channels to achieve target GMV
- Weekly and monthly performance reporting to the Head of Growth
Qualifications / Requirements:
- Strong experience managing past brands with minimum 7-figures e-commerce; candidates will be asked to provide numbers
- Full ownership of work; trusted with decision making; smart thinker and strong executor
- Integrates use of AI into day-to-day work to speed up execution
- Able to explain what needs to be done to drive GMV growth and hit KPI
- Growth mindset and understanding of how other functions (ads media buy, product mechanics) impact continuous optimisation of e-commerce stores