Junior Computer Technician
Job Summary
We are looking for a motivated, hands-on Junior Computer Technician to join our growing team and gain practical skills in handling enterprise IT equipment. This is an entry-level role where prior experience is not required, focusing instead on hardware inspection, repairs, inventory management, and order fulfillment. Successful candidates will receive hands-on training, exposure to various IT devices, and clear pathways for career growth in the refurbished IT sector.
Responsibilities
- Inspect, test, and repair computer hardware and peripherals.
- Manage inventory and organize IT assets accurately.
- Fulfill and pack customer orders while performing QC checks.
- Process warranty returns and maintain general operational safety.
Required Skills
- Basic understanding of computer hardware
- Problem-solving and troubleshooting mindset
- Strong work ethic and physical fitness
- Good communication and willingness to learn
Job Details
Key Responsibilities
Computer Hardware & Processing
- Inspect, test, and diagnose laptops, desktops, monitors, and IT peripherals.
- Perform basic troubleshooting, component testing, and hardware repairs.
- Upgrade or replace hardware components, including RAM, SSD/HDD, batteries, keyboards, and screens.
- Install operating systems, drivers, and essential software.
- Prepare and refurbish computer equipment to meet company quality standards.
Inventory & Asset Management
- Count, verify, and log incoming and outgoing inventory.
- Label, record, and systematically organize IT assets.
- Maintain accurate inventory records and asset documentation.
- Ensure spare parts and equipment are stored neatly and securely.
Order Fulfillment
- Pick and assemble customer orders accurately against order sheets.
- Conduct final quality control (QC) checks prior to dispatch.
- Pack products securely for courier shipping or bulk delivery.
- Assist with loading, unloading, and moving stock within the warehouse.
Warranty & After-Sales Service
- Inspect and diagnose warranty return units.
- Carry out necessary component replacements or repairs.
- Record technical findings and update internal service logs.
General Operations
- Maintain a clean, safe, and organized workstation.
- Strictly follow company standard operating procedures (SOPs) and safety protocols.
- Assist team members across different operational areas when needed.
- Continuously expand hardware knowledge and adapt to new technologies.
Requirements
- Basic Tech Knowledge: Fundamental understanding of computer hardware and the ability to identify common components.
- Problem-Solving Mindset: Practical, hands-on approach with a passion for troubleshooting technical issues.
- Work Ethic: Responsible, punctual, and capable of working both independently and in a team setting.
- Physical Capability: Physically fit to lift, move, and handle heavy IT equipment and stock.
- Soft Skills: Good communication skills and a strong commitment to learning.
- Bonus Qualification: Previous experience in computer repair, IT assembly, or electronic servicing is a plus (but not required).
What We Are Looking For
- Is naturally curious and eager to learn new technical skills.
- Adapts quickly to different tasks in a fast-paced environment.
- Possesses a helpful, flexible attitude across overall warehouse operations.
- Aims to build a long-term career in the expanding refurbished IT sector.
Why Join Us?
- Practical Training: Learn valuable, real-world hardware repair skills alongside experienced technicians.
- Massive Product Variety: Gain direct exposure to thousands of commercial laptops, desktops, and enterprise devices.
- Full Process Exposure: Understand the entire lifecycle of refurbished IT, from raw inventory intake to customer delivery.
- Career Growth: Clear advancement paths into Senior Technician, QC Lead, or Supervisory roles.
- Supportive Environment: Work in a collaborative team culture with performance incentives for dedicated team members.