Store Experience Specialist

Your Role: ● Bring the store experience to life through warm and consistent customer service ● Welcome and engage customers to create a strong in-store experience ● Support smooth daily store operations ● Keep the store clean, organized, and aligned with brand presentation standards ● Assist with stock arrangement and replenishment ● Support basic cashiering and transaction duties when needed ● Help maintain a store environment that encourages customers to explore and return ● Be present and assist during brand events, community runs, and other activations when required ● Assist with in-store promotions and occasional setup support ● Assist with filming of product UGC social media content with Ryan, athletes or KOL’s ● Act as keyholder for the store, with the responsibility of opening and closing the store when needed Who We’re Looking For: ● Friendly, approachable, and naturally customer-focused ● Willing to learn and grow in a retail environment ● Interest in running / active lifestyle culture is a strong plus ● Good communication skills and positive attitude ● Basic Excel knowledge (simple tracking and data entry) ● Responsible, hands-on, and a team player ● No prior retail experience required — training provided Role Benefits: ● Subject to store commission based on sales target ● Receive 3 times their standard hourly/daily rate for hours worked on public holidays