Restaurant Receptionist

Your Growth & Impact - Sharpen guest service skills through daily face-to-face interactions and varied shift responsibilities. - Build operational experience by managing reservations, POS transactions, and shift handovers. - Expand your network across front-of-house and kitchen teams, positioning you for lead or supervisory roles. Responsibilities Front Desk Operations - Greet guests, confirm reservations, and manage the waitlist to keep seating fair and efficient. - Answer phone and online enquiries, take bookings, and relay special requests clearly to staff. Guest Relations & Communication - Handle guest enquiries and minor complaints calmly, escalating to the manager when needed. - Share timely front-of-house updates with kitchen and service teams to prevent delays. Admin & Coordination - Process payments, issue receipts, and operate the POS with accuracy. - Maintain simple records, prepare shift handover notes, and assist with light administrative tasks. Requirements Qualifications & Experience - Minimum 2 years experience in an F&B front desk, host, or receptionist role. - Secondary education or equivalent is preferred but not mandatory. Hard Skills & Knowledge - Experience with customer service desk duties, reservation handling, and guest tracking systems. - Clear verbal communication skills in English; additional local languages are a plus. - Attention to detail for bookings, billing, and shift handovers, plus basic POS and cash handling knowledge. Soft Skills & Qualities - Friendly, composed, and professional front-of-house presence during busy periods. - Good time management, teamwork, and a willingness to learn and support colleagues.