Digital Operations Executive
Job Summary
We are looking for a Digital Operations Executive to support daily digital operations across travel and aviation brands. The role involves managing website updates, social media, CRM, email marketing, and digital reporting. Candidates should have relevant qualifications and a detail-oriented approach.
Responsibilities
- Create and schedule EDM campaigns using Brevo
- Manage social media scheduling and publishing
- Maintain and update WordPress websites and landing pages
- Maintain CRM databases and prepare digital marketing reports
Required Skills
- Diploma or Degree in relevant field
- Knowledge of WordPress or other CMS
- Familiar with social media and email marketing tools
- Good written communication and organisational skills
Job Details
KEY RESPONSIBILITIES
Reporting to the Technology & Digital Strategy Manager, you will:
- Create and schedule EDM campaigns using Brevo.
- Manage social media scheduling and publishing.
- Maintain and update WordPress websites and landing pages.
- Publish and update website content, images and promotions.
- Maintain CRM databases, subscriber lists and audience segmentation.
- Prepare digital marketing reports (website, social media and EDM).
- Assist with basic SEO, metadata and content optimisation.
- Maintain digital asset libraries, templates and brand materials.
- Coordinate digital campaigns with internal stakeholders.
- Ensure all digital content is accurate, consistent and aligned with brand guidelines.
QUALIFICATIONS AND REQUIREMENTS
- Malaysian citizen.
- Diploma or Degree in Digital Marketing, Marketing, Information Technology, Multimedia or a related field.
- Fresh graduates are encouraged to apply.
- Candidates with up to 3 years of experience in digital marketing, website administration or digital operations will have an added advantage.
- Good knowledge of WordPress or other Content Management Systems (CMS).
- Familiar with social media platforms and email marketing tools.
- Basic understanding of SEO, Google Analytics and digital reporting.
- Experience with CRM platforms is an advantage.
- Good written communication and organisational skills.
- Able to manage multiple tasks and work across different brands.
WHAT WE OFFER
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.