Ecommerce Intern
Job Summary
We are seeking a motivated Ecommerce Operation Assistant Intern to support daily online store operations, customer inquiries, and platform management. The ideal candidate has an interest in eCommerce and digital marketing, with strong communication skills. This internship offers hands-on experience in managing online sales and marketing campaigns.
Responsibilities
- Handling daily customer inquiries via online platforms
- Supporting daily sales, orders, and payment coordination
- Assisting in managing eCommerce platforms and product listings
- Supporting marketing campaigns and tracking campaign performance
Required Skills
- Diploma or Degree in Business, Marketing, or related field
- Good communication skills in English and Malay
- Familiar with online shopping platforms and Excel/Google Sheets
- Responsible, fast learner able to work independently
Job Details
Your responsibilities will include:
- Handling daily customer inquiries via online platforms.
- Supporting daily sales, orders, and payment coordination.
- Assisting in managing eCommerce platforms (updating listings, stock status, pricing).
- Uploading product photos and writing/editing product descriptions.
- Supporting marketing campaigns, promotions, and company events.
- Tracking and reporting customer engagement and campaign performance.
- Helping maintain proper documentation and data entry tasks.
- Gaining product knowledge—especially in liquor-related products—to improve customer service.
Job Requirements:
- Diploma or Degree in Business, Marketing, Mass Comm, eCommerce, or related field.
- Interest in eCommerce, customer service, or digital marketing.
- Good communication skills (English/Malay, Chinese is a plus).
- Familiar with online shopping platforms.
- Basic knowledge of Microsoft Excel / Google Sheets.
- Responsible, fast learner, and able to work independently.
- Internship placement must be recognized by your university/college (if applicable).