Solution Consultant Intern
Job Summary
As a Solution Consultant - Sales & Marketing intern, you will build scalable sales solutions and product demos that turn product capability into clear value for merchants. You will gain hands-on consultative selling experience by working directly with merchants, product owners, and sales leaders. This role focuses on helping merchants reach customers across Malaysia and driving adoption and conversion rates.
Responsibilities
- Design and present product demonstrations
- Gather requirements and draft solution proposals
- Coordinate onboarding and configuration tasks
- Create sales collateral and training materials
Required Skills
- Familiarity with CRM tools and basic reporting
- Experience creating product demos
- Clear verbal and written communication
- Curiosity and a learning mindset
Job Details
Responsibilities
Client Solutions & Pre-Sales
- Design and present clear product demonstrations that map features to merchant needs and business outcomes.
- Work with prospects to gather requirements, draft solution proposals, and support commercial conversations.
Product & Implementation
- Coordinate simple onboarding and configuration tasks to ensure trial setups and early launches run smoothly.
- Capture user feedback and relay practical improvements to product and engineering teams.
Collaboration & Growth
- Create concise sales collateral and training materials with marketing to improve handoffs and enablement.
- Monitor outcomes and share insights that help the team refine messaging and increase adoption.
Requirements
Qualifications & Experience
- Bachelor's degree or diploma in business, marketing, information technology or related field preferred.
- 0 years experience expected, fresh graduates and early career candidates are welcome.
Hard Skills & Knowledge
- Familiarity with CRM tools such as Salesforce or HubSpot and basic reporting in Excel or Google Sheets.
- Experience creating product demos, plus a basic understanding of e-commerce platforms and SaaS delivery.
- Working knowledge of digital marketing metrics and analytics tools is a plus.
Soft Skills & Qualities
- Clear verbal and written communication, with confidence presenting to small groups.
- Curiosity and a learning mindset, able to translate technical features into business benefits.
- Team oriented, reliable, and focused on delivering helpful outcomes for customers.