Kitchen and Service Crew
Job Summary
The Kitchen and Service Crew member is responsible for food preparation, maintaining kitchen hygiene, and ensuring high-quality customer service. Responsibilities include preparing menu items, managing food orders, and maintaining a clean restaurant environment. This role requires flexibility for shift work, weekends, and public holidays.
Responsibilities
- Prepare food/beverages per SOP
- Maintain kitchen and service area cleanliness
- Manage customer orders and payments
- Assist in daily kitchen operations
Required Skills
- Food safety and hygiene standards
- Customer service and communication
- Ability to work in fast-paced environment
- Teamwork and shift flexibility
Job Details
Job Descriptions:
Kitchen Assistant:
- Prepare food and beverage menu in accordance with defined standards and recipes.
- Clean and prepare all basic food items including portioning, battering, breading, seasoning and/or marinating.
- Handle, store, label, and rotate all products properly and in accordance with instructions and food handling regulations.
- Keeping your station area clean and tidy.
- Assist to close the kitchen properly and follow the closing checklist for kitchen stations.
- Promptly report food quality or shortage problems to Assistant Kitchen Manager & Kitchen Manager.
- Adhere strictly to safety and sanitation regulations.
- Work safely around kitchen equipment and report any maintenance issues to the Assistant Kitchen Manager & Kitchen Manager.
- Perform all other tasks assigned by the Senior Kitchen Assistant/ Assistant Kitchen Manager / Kitchen Manager.
Service Crew:
- Greeting customers as they arrive and showing them to their table.
- Giving out menus and taking orders for food and drink.
- Introducing customers to our brand and menu and recommend signature menu items of the restaurant.
- Serving food and drinks on time.
- Dealing with bill payments.
- Making sure tables are clean and ensure that hygiene standards are kept at all times.
- Ensure service areas are well stocked with supplies such as napkins and tableware.
- Work closely with other team members to ensure excellent service is provided to all customers.
Requirements:
- Must be 18 years old and above.
- Malaysian citizen or possess a valid work permit.
- No working experience required as training will be provided.
- Experience in the F&B industry will be an added advantage.
- Able to work in a fast-paced working environment.
- Practice good hygiene, cleanliness, and food safety standards.
- Willing to work on shifts, weekends, and public holidays.
- Physically fit, hardworking, and eager to learn.
Service Crew Requirements:
- Friendly, positive, and energetic personality.
- Good communication and customer service skills.
- Able to work well in a team environment.
- Willing to work during shifts and peak hours.
- Experience in cashier handling or customer service is an added advantage.
Kitchen Crew Responsibilities:
- Prepare ingredients and cook food according to SOP and company standards.
- Fry chicken and prepare menu items efficiently.
- Ensure kitchen cleanliness and hygiene are maintained at all times.
- Organize stock, ingredients, and kitchen supplies properly.
- Assist the kitchen team with daily operations whenever needed.