Nursery Sales Assistant
Job Summary
SERI CEMPAKA EMAN SDN BHD is seeking a Nursery Sales Assistant to handle customer service, sales, and plant care. The role involves assisting walk-in and online customers, as well as hosting live selling sessions on social media. Candidates should be passionate about plants and comfortable speaking in front of a camera.
Responsibilities
- Assist walk-in and online customers
- Host live selling sessions on social media
- Maintain nursery cleanliness and care for plants
Required Skills
- Minimum SPM or equivalent
- Comfortable speaking in front of a camera
- Strong communication and customer service skills
Job Details
Key Responsibilities
- Welcome and assist walk-in customers with excellent customer service.
- Recommend suitable plants, flowers, pots, fertilizers, soil, and gardening accessories based on customers' needs.
- Achieve individual and team sales targets through both in-store and online channels.
- Host live selling sessions on TikTok, Facebook, and other social media platforms.
- Demonstrate products, answer customer enquiries, and engage viewers during live sessions.
- Create simple video content and product demonstrations to support online marketing and sales.
- Process customer orders from both walk-in and online customers.
- Maintain the cleanliness, organization, and visual appeal of the nursery.
- Water and care for plants to ensure they remain healthy and sale-ready.
- Monitor stock levels and report inventory shortages.
- Work closely with the marketing team to support promotional campaigns and product launches.
- Perform any other duties assigned by the supervisor.
Requirements
- Minimum SPM or equivalent. Fresh graduates are encouraged to apply.
- Passionate about plants, gardening, horticulture, or landscaping.
- Comfortable speaking in front of a camera and interacting with live audiences.
- Strong communication and customer service skills.
- Positive attitude, willing to learn, and able to work independently as well as in a team.
- Experience in retail sales, live hosting, customer service, or social media is an added advantage.
- Willing to work on weekends and public holidays based on the duty roster.