Tea Barista Crew
Job Summary
Join the NingJi Malaysia team as a Tea Barista to craft refreshing beverages and deliver great customer experiences. You will be responsible for welcoming customers, taking orders, and preparing signature hand-mashed lemon tea according to quality standards. This role welcomes fresh graduates and offers comprehensive training in a fast-paced environment.
Responsibilities
- Welcome customers and provide friendly service
- Prepare signature beverages according to SOPs
- Maintain cleanliness and food safety standards
- Monitor inventory and support store operations
Required Skills
- No prior experience required (training provided)
- Friendly and customer-oriented
- Good communication skills
- Able to work in a team and fast-paced environment
- Willing to work on rotating shifts
Job Details
Customer Service & Sales
- Welcome customers warmly and provide friendly, efficient service.
- Take customer orders accurately and process cash and POS transactions.
- Support the team in achieving daily sales targets while delivering excellent customer experiences.
- Maintain NINGJI MALAYSIA's brand image and service standards at all times.
Beverage Preparation & Quality
- Prepare NINGJI MALAYSIA's signature hand-mashed lemon tea and other beverages according to standard operating procedures (SOPs).
- Ensure every drink meets the company's quality, taste, and presentation standards.
- Check ingredient freshness and follow food safety and hygiene requirements.
- Keep workstations, utensils, and equipment clean and sanitised.
Store Operations & Inventory
- Monitor inventory levels of ingredients, packaging, and supplies, and inform the supervisor when replenishment is required.
- Assist with daily opening and closing duties.
- Maintain a clean, organised, and well-stocked outlet to support smooth daily operations.
Job Requirements
- No prior experience is required. Comprehensive training will be provided.
- Previous experience in food and beverage, retail, or customer service is an advantage, but not essential.
- Friendly, positive, and customer-oriented with good communication skills.
- Able to work well in a team and in a fast-paced environment.
- Willing to work on rotating shifts, including weekends and public holidays.