Business Development Executive
Job Summary
The Business Development Executive will manage high-value B2B accounts within the HORECA and Hospital sectors. This role focuses on building long-term client relationships, identifying growth opportunities, and providing expert solutions in the food safety industry. You will act as a key liaison between clients and internal teams to drive market presence and operational alignment.
Responsibilities
- Manage B2B accounts in HORECA and Hospital sectors
- Develop and execute strategic account growth plans
- Negotiate service agreements and contracts
- Analyze performance metrics and report findings
- Facilitate collaboration between clients and internal departments
Required Skills
- Bachelor’s Degree in Food Biotechnology/Chemistry
- Fluent in Mandarin
- Proven experience in B2B sales or account management
- Strong negotiation and analytical skills
- Excellent interpersonal communication
Job Details
Responsibilities:
B2B Account Management & Strategy
- Serve as the primary point of contact for our partners to help us build genuine, long-term trust and loyalty.
- Develop tailored account plans and strategies to help us achieve our growth targets while ensuring our clients receive the exact solutions they need.
- Identify upselling and cross-selling opportunities within your portfolio, allowing you to maximize the value we provide to every client.
Market Intelligence & Growth
- Stay updated on industry developments and competitor moves so that we can together stay ahead of the curve and offer the most relevant advice.
- Negotiate service agreements and contracts to ensure favorable terms for both our partners and our team.
- Analyze performance metrics and prepare reports to help us identify areas where we can improve our service delivery.
Collaborative Operations
- Work closely with our sales, marketing, and operations departments to ensure alignment, allowing you to provide a seamless experience for our clients.
- Act as the bridge between client feedback and our internal teams so that we can constantly refine our offerings based on real-world needs.
Requirements:
Qualifications & Experience
- Bachelor’s Degree in Food Biotechnology, Chemistry, or a related field.
- Malaysian citizen.
- Previous experience in account management or B2B sales, specifically within the HORECA, Hospital, or Food Safety sectors, is highly preferred.
Hard Skills & Knowledge
- Proficiency in spoken Mandarin to effectively communicate with Mandarin-speaking clients and stakeholders.
- Strong understanding of B2B sales cycles and contract negotiation processes.
- Familiarity with industry standards related to food safety or laboratory services.
Soft Skills & Qualities
- Excellent interpersonal skills and a natural ability to build rapport with people from various backgrounds.
- A proactive and energetic mindset, with a focus on providing helpful solutions rather than just making a sale.
- Strong analytical skills to interpret account data and turn it into actionable growth plans.